Overall a poor experience, counter dude didn’t understand common English nor gave out correct drink cups, nor ensure that the order was properly done, such poor services from a DQ. We won’t be back to this location
HB
Herschel Burson
Apr 12, 2026
1.0
Our whole experience was not good. It started with the lady taking the order at the drive. She kept interrupting my daughter while she was trying to place the order. Then once we got the food home the burgers were missing bacon and cheese which we had ordered and the burgers were cold. We did not eat half of the food we bought. Most went in the trash. This Dairy Queen definitely need to improve.
LP
Lukee pp
Apr 11, 2026
1.0
Sat in drive through for 30 minutes nothing fast about this fast food place
JJ
Johnathan Breen Jr.
Apr 1, 2026
5.0
Best Dairy Queen I've been to, the customer service is really great. Shout out to Carmella she is Amazing! She makes sure my order is always on point
RC
Raychel Clemons
Mar 29, 2026
1.0
I sat in line for a long time just to receive a completely wrong order. I ordered a bacon cheeseburger meal, a Heath Blizzard, and two kids chicken tender meals. Instead, I was given tacos, hot tenders, and two cheeseburgers , not even close to what I ordered.
To make things worse, I tried calling the store multiple times to get it resolved, and no one answers the phone. That’s extremely frustrating when you’ve already waited and then can’t even get help afterward.
Very disappointing experience. Poor accuracy and even worse customer service. I won’t be coming back if this is how orders are handled.
What are the regular business hours of Dairy Queen in Wills Point, TX?
Dairy Queen in Wills Point is open Monday through Saturday from 6:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 10:00 PM.
Does Dairy Queen offer delivery and in-store pickup services?
Yes, Dairy Queen offers both in-store pickup and delivery services for customer convenience.
Where is Dairy Queen located in Wills Point, TX?
Dairy Queen is located at 402 W N Commerce St, Wills Point, TX 75169-2506, United States.
How can I place an online order for pickup at Dairy Queen?
You can place an online order for pickup by visiting the Dairy Queen order page at https://www.dairyqueen.com/en-us/order/pickup/n/14730/.
Is there a mobile app available for Dairy Queen customers in Texas for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What type of cuisine and services can I expect at Dairy Queen in Wills Point?
Dairy Queen is a fast food restaurant and ice cream shop, serving a variety of quick meals and ice cream treats.
Are there nearby places of interest around Dairy Queen in Wills Point?
Yes, nearby places include Bread for the Hungry (a community service), Tiger Stop (a convenience store and gas station), and Wills Point Farmers' Market where you can shop for fresh produce.
How can I use nearby Tiger Stop while visiting Dairy Queen?
You can visit Tiger Stop near Dairy Queen for convenience store needs and to fuel your vehicle at the gas station before or after your meal.
What attractions are near Dairy Queen for a quick stop after dining?
After dining at Dairy Queen, you might enjoy visiting the Wills Point Depot Museum to experience local history nearby.
Is there a nearby coffee shop or café I can visit near Dairy Queen?
Yes, District 903 Coffee / Play Cafe and Coffee and Ice are nearby coffee shops and cafés where you can enjoy beverages and a relaxed atmosphere.
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