Whataburger

4.0
1909 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4915 E INTERSTATE 20 SERVICE RD N, WILLOW PARK, TX
76087, United States

Hours

Reviews

4.0
1,870 reviews
5 stars
1,005
4 stars
355
3 stars
195
2 stars
84
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers expressing frustration over missing or wrong items.

Food Quality

While some customers praised the food as hot and fresh, others reported receiving cold or poorly prepared meals.

Staff Attitude

Many reviews noted friendly and accommodating staff, although there were instances of poor service and management issues.

Cleanliness

Several customers commented positively on the cleanliness of the restaurant and dining area.
  • RB
    Roy Bassett
    5 days ago
    2.0
    We stopped in here on the afternoon Jan 2nd. We were pleased to see the drive thru was completely empty as we had a long drive ahead and hoped to be back on the road quickly. NOPE We placed our order and when we got to the window, we paid and were asked to pull up and wait. Understandable, I guess since it was about 4:30 and not a usual time to have a lot of food already going. As we sat, I told my wife that at least our food would be nice and fresh. NOPE We waited almost 15 minutes and were just about to go in and see what the hold up was. When our food finally arrived, it was a disappointment. Both of the burgers were lukewarm at best and had obviously been sitting for awhile. I had asked for no lettuce on mine, but there was plenty of lettuce on it. The fries had just been dumped into the bag rather than placed. They had been turned upside down and we had to retrieve them from the bottom of the bags rather than their cartons. This was annoying, but not all that troublesome because they weren't hot either. I'm not sure what it is we were waiting on other than our food to cool, apparently. Quite irksome because we had almost 5 hrs still to drive and really wanted to get in and out of a FAST food restaurant. I have stopped at this location several times and it has been better, but never stellar. I'll likely give it one more time, but if the results are similar, that will be the last time. Plenty of other Whataburgers, or I can just find some other place entirely.
  • FM
    First Minister
    Jan 2, 2026
    1.0
    Get rid of the drive thru VIP spot. You guys took away the singular parking spot that is acceptable to park in, and its already cost you. I was going to eat here today, but not anymore since there is no place for me to park. Between the drive thru backing up and people inventing spots to park in, the rest of the lot is too much of a hazard (and not to mention, was full).
  • TM
    Terry Moseley
    Dec 30, 2025
    5.0
    I eat at the Watauga Whataburger location frequently and it's always good. Had chicken strips, a Whataburger and onion rings. The lemonade is tasty.
  • AA
    AnFmRadio
    Dec 19, 2025
    1.0
    They have once again left items off my order and got it wrong. I stopped counting after the 10th time this happened and I only keep coming back in a naive hope that they flush out this apparently incompetent management and staff since I know Im far from the only person that this happens to at this location. Have they just been ignoring every occurrence of customer complaint? There's no other explanation for it. I pay for items I never receive, and I don't want my money back because if I wanted my money I wouldn't have given it to you in the first place in exchange for the single damn sandwich you manage to leave off every time. Unreal.
  • SM
    Scott Mckinley
    Dec 17, 2025
    5.0
    Great service and quick. The line is never long because they are very efficient and productive. It's Whataburger, so food is always good and hot , the service here sets it above the rest.

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger offer?

Whataburger offers curbside pickup and delivery services for your convenience.

What are the regular operating hours for Whataburger in Willow Park, TX?

Whataburger is open 24 hours every day from Monday to Sunday.