Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
2,088 reviews
5 stars
1,230
4 stars
434
3 stars
171
2 stars
78
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with reports of rudeness and unprofessional behavior from some staff members, while others received friendly and helpful service.
Food Quality
The food is generally praised for being delicious and fresh, although there are occasional complaints about incorrect orders and cold items.
Wait Times
Customers frequently report long wait times in both drive-thru and dine-in, with some experiences exceeding 30 minutes.
Cleanliness
The cleanliness of the location is mixed, with some customers noting a clean environment while others reported dirty conditions.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- TKTony KelleyNov 10, 20254.0I had no issues with this what a burger. I normally do not eat fast food because, well i stopped in there because of friend was hungry and wanted to eat. But all in all the store was clean, the staff was personable and professional.
- HBHayden BrownNov 9, 20251.0Krystal the lady who takes your order is very disrespectful. Not sure why shes on the front line with customer service. But thats driving customers away..
- RMRobin MasonNov 7, 20255.0Whataburger is always hot, made to order and consistent! Love me some Whataburger!!
- JGJacob GriffinNov 2, 20252.0(Service-Based): This review is entirely based on the service I received. I am very upset and completely outraged. The woman at the front counter—an older lady, likely in her 60s or 70s—was extremely rude, impatient, and unprofessional. I cannot emphasize this enough. I’m genuinely disappointed, especially because speaking to a manager would likely make no difference; they rarely address employee behavior and often take the employee’s side instead. Her rudeness made it very difficult to enjoy the atmosphere or my experience at Whataburger. Stay clear of Eva—her attitude reflects poorly on the establishment. The food was unbelievable. However, after all the rudeness I experienced during service, my food ended up being cold by the time I was served. I went to speak with the manager, and while I understand they were busy, that does not excuse the rudeness I encountered. This has been the worst Whataburger experience I have ever had. I will be personally contacting the company regarding this matter.
- LMLynne MooreOct 30, 20254.0This is the closet whataburger to me I wish is ran like the one in conroe by old 75 .This Whataburger usually seems to be in chaos the workers are never smiling They always seem to be bummed out Never greeting but the food was really good
Frequently Asked Questions About Whataburger
What types of pickup and delivery services does Whataburger in Willis, TX offer?
Whataburger offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the operating hours for Whataburger in Willis, TX?
This Whataburger location is open 24 hours daily, from Monday through Sunday.
Where is the Whataburger in Willis, TX located?
It is located at 12721 Interstate 45 N, Willis, TX 77318, USA.
Does Whataburger in Willis, TX have accommodations for wheelchair accessibility?
Yes, the location has a wheelchair accessible entrance, parking, seating, and restroom facilities.
Does the Whataburger location in Willis offer breakfast options?
Yes, Whataburger serves breakfast, as well as lunch and dinner.
Can customers find vegetarian options at the Whataburger in Willis?
Yes, this location serves vegetarian-friendly menu items.
Are dogs allowed at the Whataburger in Willis, TX?
Dogs are allowed outside the location but not inside the restaurant.
What popular restaurants are near the Whataburger on Interstate 45 in Willis?
Nearby dining options include Wingstop, Panda Express, Schlotzsky's, Little Caesars Pizza, Cinnabon, Sakura Japanese Sushi & Steak House, and Carvel Express ice cream shop.
Are there mobile phone stores near Whataburger in Willis for additional convenience?
Yes, T-Mobile Authorized Retailer and T-Mobile stores are located nearby for mobile phone needs.
What medical services are accessible near the Whataburger in Willis, TX?
Nearby medical facilities include Willis Family Eyecare, Willis Urgent Care, and Willis Point Dental Care for eye, urgent care, and dental needs.