At Wendy’s in Willis, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Willis, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported slow service, forgotten orders, and poor attitudes from staff.
Food Quality
Inconsistent food quality was noted, with complaints about cold, stale, or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and flies.
Positive Experiences
Despite the issues, some customers praised the food and service, highlighting friendly staff and good meals.
JB
Jen B
Jan 30, 2026
1.0
The drive through girl forgot my 2nd nuggets the other day. I told her and she said “I know I put them in there but okay” implying I was lying. I wasn’t. They weren’t there. I ignored it. Fast forward to today, I get the same thing every time I come here and the nuggets this time (same lady) had what looked like snot all over them. This girl needs to be fired. I, not 1 time, was rude to her. It is NOT my fault SHE forgot something from my bag IM paying for. I will def be calling Corprate on her
SH
Scott McKenzie (HamishIII)
Jan 29, 2026
3.0
Good Wendy’s at Loves - food was standard service was excellent
BB
Barbara
Jan 26, 2026
1.0
Vey bad service and bad attitude
NM
Nikumi Mito
Jan 16, 2026
1.0
I drive past here nightly for work and usually get subway but their toasters were down so I thought the Wendy’s would do the job. The fries were barely lukewarm and stale, I practically threw them all away, the nuggets were rushed and didn’t taste like they were fully cooked, I spit 2 of them out and threw them away as well. The drink machine there had several drinks unavailable and no ice. This location is so below standard, first and last time I’ll eat here. You might get better food during the day, I come by here around 11 and the food was a waste of money.
NN
noprob
Jan 15, 2026
3.0
I really love Wendy’s
I have never ever had an issue with an order at any Wendy’s I’ve ever been to with the exception of this particular location.
I asked for everything that you’re allowed to put on a baked potato minus the bacon.
I even asked for extra chili.
I will post a picture.
I don’t really eat a lot, but I am really thrilled that I can eat the baked potato with extra chili onions and cheese hold the bacon. The potato will definitely fill me up but I don’t understand why so skimpy on extra chili cheese and onions had I known this I would have ordered a small chili.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for the Wendy's in Willis, TX?
The drive-through is open Monday to Thursday, Saturday from 6:00 AM to midnight, Friday from 6:00 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does the Wendy's in Willis serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Willis, TX?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from Wendy's Willis?
Yes, you can order online through their website at order.wendys.com or via the Wendy's mobile app.
Does this Wendy's location offer delivery and drive-through services?
Yes, Wendy's Willis offers both delivery and drive-through services.
How can I contact Wendy's Willis for questions or feedback?
You can call the store directly at (936) 856-8078 or reach customer care at 888-624-8140. Feedback can also be submitted via their Contact or Customer Satisfaction Survey pages online.
Where is Wendy's Willis located?
It is located at 9600 Longstreet Road, Willis, TX 77318, USA.
What nearby places can I visit around Wendy's Willis?
Nearby you can find Subway, Amazon Locker - Elon, Love's Travel Stop, and Blythe Calfee Tennis Center, among others. These places offer dining, parcel services, fuel, and recreational activities that you can enjoy before or after your visit to Wendy's.
Is there a Love's Travel Stop near Wendy's Willis?
Yes, Love's Travel Stop is close by, providing convenience store items, gas, and truck services that can complement your visit to Wendy's.
Are there recreational activities near Wendy's in Willis?
Yes, you can visit the Blythe Calfee Tennis Center nearby for tennis and amateur sports activities.
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