Brand Certified
Subway
3.2(162 reviews)
Certified by Subway • Feb 22, 2026
Business Details
13731 FM 1097 Rd West, Willis, TX
77318, United States
Certified by Subway • Feb 22, 2026
(936) 856-8300
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Willis Subway® Restaurant at 13731 FM 1097 Rd West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.2
162 reviews
5 stars
67
4 stars
22
3 stars
10
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude employees, and unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect sandwich preparations.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and unclean food preparation areas.
Product Availability
Customers frequently mentioned that the store was out of various menu items, including bread and meats, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food was good when prepared correctly.
- OBOliver Beckham4 days ago1.0The young person working was great but the owner needs to be fired. The employees never have prep ready the place is a mess. While dineing in I had the misfortune of watching customers being told their on line order could not be completed because they did not have the ingredients. When the customer ask why he wasn't called the young man could only relpy he had not stopped making sandwiches since the order came in. I believe this is an ownership issue not an employ issue. There was only one employee present. Most likely wont be back.
- CJCory JohnsonFeb 11, 20261.0Anthony H is without a doubt the worst employee I've every seen. If useless had a face in the dictionary. Two ppl "working" two customers. Me and a elderly lady. Anthony is on his phone, leaning against the counter making a tic toc or something, while the young girl made the elderly woman salad. I stood there for ten minutes waiting to even be greeted.....in all it took 30min for Anthony to finish making her salad and my sandwich...never seen someone so slow
- BVBeca VaqueraJan 8, 20261.0Really sad they discontinued the flat bread, no more subway for me
- CWCailyn WilsonNov 30, 20251.0We have been here twice in two weeks. The first time was last Sunday evening (11/23/25), where the worker spent 40 whole minutes making 2 sandwiches and tried to sell us his t-shirts. Then today (11/30/25), we arrived and my husband waited in the store for an employee to come out to serve him, but even after yelling for assistance, no one came out.
- BLBryn LahnersNov 10, 20251.0Definitely have to be present to tell them exactly what you want on your sandwich and with what bread. Consistent with getting the order wrong 9/10 times
Frequently Asked Questions About Subway
What are the operating hours of Subway at 13731 FM 1097 Rd West, Willis, TX?
Subway is open Monday through Saturday from 8:00 AM to 10:00 PM and on Sunday from 9:00 AM to 9:00 PM.
What types of meals does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway location offer in-store and curbside pickup options?
Yes, this Subway offers both in-store pickup and curbside pickup services.
Can I order Subway's menu online or through an app?
Yes, you can order Subway's menu quickly and easily using their app or online at their website.
Does Subway provide catering services at this location?
Yes, this Subway location offers catering services to help with your events.
Is dine-in available at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Is there a drive-through option at this Subway?
No, this Subway location does not have a drive-through option.
What nearby restaurants can I visit before or after enjoying a meal at Subway?
Nearby restaurants include Domino's Pizza, Bings Asian Bistro, Los 3 Mexicanos Mexican Bar & Grill, BO'S BBQ Lake Conroe, Original Italian Pizza, Aladdin Kebab House, and The Spice of Life II.
Are there any nearby convenience stores or gas stations near Subway?
Yes, the Shell gas station and convenience store is located nearby for your convenience.
What nearby services are available if I am looking for beauty or wellness options around Subway?
Nearby wellness and beauty options include Tender Touch Nails (a nail and beauty salon) and The Spice of Life II spa and accommodation.
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