Papa Johns Pizza

3.4
305 reviews
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Business Details

9521 W.FM 1097, Willis, TX
77318, United States
(936) 856-3400
https://locations.papajohns.com/united-states/tx/77318/willis/9521-w.fm-1097
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Willis, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Willis pizza for any occasion. Call us for pizza delivery in Willis or stop by 9521 W.FM 1097 for carryout to order the best pizza in Willis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9521 W.FM 1097, Willis, TX
77318, United States

Hours

Reviews

3.4
305 reviews
5 stars
143
4 stars
35
3 stars
24
2 stars
13
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery, incorrect orders, and poor customer service experiences, particularly with staff attitudes.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold pizzas, incorrect toppings, and overall dissatisfaction with the taste.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and fresh food, particularly noting improvements under specific management.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a need for better order management.
  • AE
    Ashley Erwin
    Dec 24, 2025
    5.0
    They are always quick and friendly! Very kind.
  • KB
    Kadi Bruce
    Dec 7, 2025
    1.0
    We ordered two pizzas and garlic knots and they delivered only one pizzas. When i called they acted like it was no big deal and they would send a pizza ro the house. After receiving the pizza everyone ate except for mw because it was mine. The pizza arrived cold like it had sat on the counter or outside. I didn't end up eating dinner last night. Spent $30 om crap. They should not charge when they make mistakes like that.
  • DM
    Destiny Martinez
    Oct 2, 2025
    5.0
    Great service fresh food and timely manner
  • AH
    Andrew Hernandez
    Oct 2, 2025
    5.0
    Great Customer Service . Correct accurate on my order .
  • KK
    Kyle
    Sep 15, 2025
    2.0
    Ordered my pizza for delivery, after 30 minutes passed when it was supposed to be delivered I got a notification that grubhub would be delivering my pizza instead. When i called and explained my frustration about how long it had been I told the manager that I would just pick it up instead. She said “okay we just pulled it out of the oven.” It took me 3 minutes to drive up and get my order, I checked the pizza and you could tell it was at least an hour + old. I asked for it to be remade, they agreed. So i waited another 25 minutes for them to make it fresh again. Almost 2 hr wait for a $50 order, they need to do better.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Willis, TX?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available with hours matching delivery: 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.