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Wingstop

3.2
(439 reviews)

Business Details

2918 Kemp Blvd, Wichita Falls, TX
76308, United States
(940) 322-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wichita Falls. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2918 Kemp Blvd, Wichita Falls, TX
76308, United States

Hours

Reviews

3.2
439 reviews
5 stars
170
4 stars
66
3 stars
33
2 stars
39
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some found wings undercooked or lacking flavor, while others praised the taste.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including issues with hygiene and cleanliness.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
  • RF
    Ryan Fetzer
    Feb 19, 2026
    1.0
    The staff was EXTREMELY rude and hung up on me when I called to inquire about missing items from my delivery order. They failed to give the entire order to the driver and then wanted to blame Door Dash when the order was placed directly with Wingstop.
  • DS
    Dr. King Schultz
    Feb 6, 2026
    1.0
    Ordered 20 wings from here on 2-5-26 at 10pm. They were dry, stale, barely any sauce, and had clearly been setting around for a while. Never order from here over B-Dubs. Big time disappointing. If someone is paying $30 for some wings they shouldn’t be MUCH worse than frozen grocery store ones.
  • GK
    Gato Kat
    Feb 3, 2026
    5.0
    I believe dis the best wingstop I done been to so far.
  • LS
    Lisa Segi
    Jan 19, 2026
    3.0
    On a roadtrip from West Texas this was the nearest wingstop location for dinner before Ft. Worth. Upon walk-in 1Young man and 1 young lady working the front counter. I'm standing 2nd in line, when I come up, there's no greeting or welcome. As they are standing there I ask the young lady if she can take my order, she asks if my order is pick up, I tell her no, she tells me someone will come take my order. I await as her and gentleman just stand there. Secondly, my husband and I dined in. During our meal a young man, who was a worker, was vaping in the dining area. He sat at the last table with a co-worker who was on her lunch but his green vape was visible. My review isn't to criticize and degrade others but to give constructive criticism. I realize that everyone working this evening seemed young, teens and young adults. Maybe the two I walked into didn't work the register, just pick-up orders, they could've still greeted all customers. Maybe even give an explaination of why they can't take my order. The young worker I saw vaping in dining area, maybe step out back door of the establishment because as discreet as you think you were being, it wasn't. It doesn't give a good look for the business or others dining in a non smoking establishment, we can all do better. I gave 3 stars as my order was correct and the food was good and satisfying.
  • DB
    Dylan Barr
    Jan 6, 2026
    5.0
    I placed an order online for me and my family. While picking it up my Girlfriend went through the bags of food to check everything was correct as she always does. Everything was correct and great except I had ordered her bone in wings instead of boneless it was a miscommunication between me and her. I was going to the counter to buy her the right ones and the young gentleman manager asked what the issue was and took care of the new wings on the house. I was willing to pay for new ones but him being so polite and taking care of that so quickly for us left me highly impressed!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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