Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about cold, poorly prepared items.
Cleanliness
The cleanliness of the restaurant is frequently criticized, particularly regarding the dining area and bathrooms.
Order Accuracy
Many customers report issues with incorrect orders and missing items, leading to frustration and disappointment.
Atmosphere
The dining atmosphere is often described as uninviting, with complaints about temperature and cleanliness affecting the overall experience.
RG
Renee Gamble
Dec 30, 2025
3.0
It's as expected
LP
Logan Palmer
Dec 26, 2025
1.0
This is the worst Wendy’s I’ve been to. Terrible food, service and bathrooms. No drinks available on their drink machine and not clean.
RC
Ray Collins
Dec 17, 2025
5.0
Friendly staff and good food.
BB
Becky Baker
Nov 14, 2025
3.0
Food quality in most fast food has declined. I've loved their spicy chicken sandwich for 20+years and it's just not spicy like it was, more like slightly seasoned. This location has ZERO air conditioning in the dining room, may have been fixed-i haven't gone back. The man at the counter was attentive and friendly
MA
mark allen
Oct 19, 2025
3.0
Food here is always made to taste like salty cardboard. Fries are soggy, every time I visit. There is always sketchy people or homeless people hanging out in the lobby. Hard pass
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3601 Kemp Blvd in Wichita Falls currently open?
Yes! This Wendy's location in Wichita Falls, TX is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for Wendy's in Wichita Falls?
The drive-thru is open Monday through Saturday from 6:00 AM to 1:30 AM and on Sunday from 7:30 AM to 1:30 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos and sandwiches via the website or mobile app.
What payment methods are accepted at Wendy's 3601 Kemp Blvd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or through an app?
You can order via the Wendy's mobile app available on the Apple App Store or by visiting https://order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and inside the restaurant on a nutrition poster.
How do I contact Wendy's in Wichita Falls for feedback or questions?
You may call (940) 691-2944 directly, use Live Chat at the Wendy's Contact page, call 888-624-8140, or fill out the customer satisfaction survey online.
What nearby places can I visit around Wendy's at 3601 Kemp Blvd?
Near Wendy's, you can find Marco's Pizza for more dining options, ACE Cash Express for financial services, and All American Car Wash for auto care.
If I'm visiting Wendy's, what automotive services are nearby?
Take 5 Oil Change and Le's Japanese Auto Repair are nearby for oil changes and auto repairs, respectively, conveniently located close to Wendy's.
Are there any youth or community organizations near Wendy's at Kemp Blvd?
Yes, the Order of the Arrow - Wichita Lodge 35 and Northwest Texas Council, BSA are nearby community and youth organizations.