Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported problems with order accuracy and slow service, with some experiencing rude staff interactions.
Food Quality
Mixed reviews on food quality; while some enjoyed the taste, others found it subpar, with complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
Positive Staff Interactions
Despite the negative feedback, many customers praised the friendliness and helpfulness of the staff during their visits.
TF
Tabetha Fredenburg
4 days ago
1.0
Probably a reason why this is the first and only time I’ve been here since I moved here almost 4 years ago sat in the drive-through for well over 15 minutes around 9:30 at night. Nobody in the drive-through really to begin with… let me add two people behind me in the drive-through ordered and then pulled off and left because they waited so long …also had a very simple order, including a burger that I flat out said no tomatoes and they still put tomatoes on it. Yes, I know I can pick it off, but it’s still the point if you have time to waste and time to sit there then yes go here. Glad I haven’t wasted my time over the last four years and it was a one and done for me
KS
Kevin Scanlan
6 days ago
5.0
It is a Wendy's - they all pretty much look alike and have the same or similar menus. Food was good, made as ordered and done quickly.
JJ
Justin Joslyn
Jan 31, 2026
1.0
Requested 3 of the same things with only one thing removed from all three. All three had then on it and we were the only people there and still had to wait 10 minutes plus for the orders to be wrong
RG
Renee Gamble
Dec 30, 2025
3.0
It's as expected
LP
Logan Palmer
Dec 26, 2025
1.0
This is the worst Wendy’s I’ve been to. Terrible food, service and bathrooms. No drinks available on their drink machine and not clean.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3601 Kemp Blvd in Wichita Falls currently open?
Yes! This Wendy's location in Wichita Falls, TX is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for Wendy's in Wichita Falls?
The drive-thru is open Monday through Saturday from 6:00 AM to 1:30 AM and on Sunday from 7:30 AM to 1:30 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos and sandwiches via the website or mobile app.
What payment methods are accepted at Wendy's 3601 Kemp Blvd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or through an app?
You can order via the Wendy's mobile app available on the Apple App Store or by visiting https://order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and inside the restaurant on a nutrition poster.
How do I contact Wendy's in Wichita Falls for feedback or questions?
You may call (940) 691-2944 directly, use Live Chat at the Wendy's Contact page, call 888-624-8140, or fill out the customer satisfaction survey online.
What nearby places can I visit around Wendy's at 3601 Kemp Blvd?
Near Wendy's, you can find Marco's Pizza for more dining options, ACE Cash Express for financial services, and All American Car Wash for auto care.
If I'm visiting Wendy's, what automotive services are nearby?
Take 5 Oil Change and Le's Japanese Auto Repair are nearby for oil changes and auto repairs, respectively, conveniently located close to Wendy's.
Are there any youth or community organizations near Wendy's at Kemp Blvd?
Yes, the Order of the Arrow - Wichita Lodge 35 and Northwest Texas Council, BSA are nearby community and youth organizations.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: