Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2512 Kemp Blvd in Wichita Falls. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and poorly prepared meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some employees being described as apathetic or rude.
JV
John Vodicka
6 days ago
4.0
Went thru the drive thru. Service was very good. The food was perfect. Hot and fresh.
ML
Marc Lee
Jan 2, 2026
1.0
Apparently they have no slushies or freezes Wich is not cool uber over Taco Bell had no meat Taco Bell needs to stop up their game you’d think for 72 $ you’d get what you ordered not here people
TM
Tabitha McRae
Dec 20, 2025
2.0
Stopped at the Taco Bell in Wichita Falls, TX last night while on a road trip. I placed an online order for five people.
When we arrived at the drive-thru window, there was no greeting. Drinks were handed to us, one bag was given, and the employee walked away. I asked if everything was in the single bag since it was a large order, and he nodded without saying anything.
After pulling into the parking lot, we realized we were missing three items, along with spoons and straws. I went inside to resolve it. There were about 10 employees working, two customers waiting on food, and no one in line to order. Several employees made eye contact but didn’t acknowledge me. After standing there for about two minutes, someone from the back said they’d be with me shortly and sent another employee to help.
That employee was friendly and remade the missing items, which I appreciated. However, between the lack of communication, missing items, and being ignored inside, the experience was frustrating. I won’t be stopping at this location again.
MC
Mark Campbell
Dec 18, 2025
4.0
pulled up at the drive thru and ordered my food, when i paid and received my food one of the items wich is normally laying flat in the pkg(Quesadilla) was all piled together because they were out of big sacks. at first the attendant was im sry. However i went inside the building to just get m,y money back because of the quality of the food. The store manager came out and was very polite as were the other employees, she said let me make you another personally ands she did. everything was handled very professional and i was happy. Kuddos to the manager on duty for handling this in a way that everyone was happy
JH
Jason Hawkins
Dec 14, 2025
1.0
Whoever’s running the place needs to get a handle on these little kids working the place.
I come through for lunch, put in my order and am asked if I “want to round up for child education?”
I tell them no thank you, and after an uncomfortably long pause the girl on the speaker musters the audacity to respond with “it’s only a dollar”.
As if she is unaware of what the word No means, or that this was any sort of negotiating situation. So I have to repeat myself that I do not want to contribute to a corporation tax write off. Following this I go to the window and the girl meets me with a disgusted scowl, and rushes to scramble the meal through the window almost quick enough to be scouted by the Diamondbacks.
Upon getting home and unpacking the meal, I see there are incorrect items in the meal, at that point I added up the entire situation and entirely lost trust that my meal wasn’t sabotaged or defiled by some scoffing teenager. Tossed the entire order to the trash and went elsewhere.
I don’t bat an eye at donation drives, but to second guess a customers decision to not participate, then to treat them as an inconvenience while not even getting the order correct makes a lot of the coincidences lineup in a bad direction. Absolutely appalling professionalism, even for a fast food spot.