Service Speed
Customers frequently reported long wait times for orders, with some waiting over 30 minutes for drinks or food, even when the location was not busy.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Cleanliness and Environment
Several customers noted unsanitary conditions and unprofessional behavior from staff, including smoking in the parking lot.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, particularly with items like tater tots and drinks.