Sonic Drive-In

3.3
721 reviews
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Business Details

3911 Sheppard Access Rd, Wichita Falls, TX
76306, United States
(940) 855-5422
http://www.sonicdrivein.com/locations/us/tx/wichita-falls/3911-sheppard-access-rd/store-3880
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita Falls, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3911 Sheppard Access Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
3911 Sheppard Access Rd, Wichita Falls, TX
76306, United States

Hours

Reviews

3.3
721 reviews
5 stars
228
4 stars
154
3 stars
112
2 stars
70
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.

Food Quality

There were numerous complaints about food being served cold, improperly cooked, or not meeting expectations, leading to dissatisfaction among customers.

Customer Service

Several reviews highlighted poor customer service, including rude staff interactions and lack of communication regarding orders.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety, with reports of unsanitary conditions and improperly prepared food.
  • KJ
    Kade Johnson
    Dec 21, 2025
    1.0
    This is the worst sonic I’ve ever been to. Every time we go they get our order wrong. The food is terrible and the drinks are flat.
  • EH
    Earlissa Hunter
    Oct 25, 2025
    1.0
    Hair in my drink and was told they can’t refund it because no manager was coming in
  • MS
    michael savoca
    Oct 5, 2025
    3.0
    It’s good but I think their vanilla shake is spoiled or something the I ordered last night tasted foul
  • TP
    Tyler Peery
    Sep 21, 2025
    2.0
    Clean place and friendly staff. Food is just gross anymore. The fries changed, and not a fan of their smash burgers. Braums seems to be only fast food still using real meat that is not filled with antibiotics causing IBS. Sonic is no longer one of those businesses.
  • YO
    YNNIJ Otsoga
    Sep 10, 2025
    1.0
    They can't keep their employees causing the quality of the product to not be consistent.
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