Brand Certified
Sonic Drive-In
3.3(726 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
3911 Sheppard Access Rd, Wichita Falls, TX
76306, United States
Certified by Sonic Drive-In • Mar 01, 2026
(940) 855-5422
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/tx/wichita-falls/3911-sheppard-access-rd/store-3880
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita Falls, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3911 Sheppard Access Rd for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.3
726 reviews
5 stars
231
4 stars
154
3 stars
112
2 stars
70
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested, leading to dissatisfaction.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold, poorly cooked items and inconsistent taste.
Customer Service
Many customers experienced rude or unhelpful staff, contributing to a negative overall impression of the service.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety, with reports of unsanitary conditions and improperly prepared food.
- JGJames GuffeyFeb 19, 20261.0This place is awful when comes to service when comes to the drive thru they act like they cannot believe you showed up. The window worker Karmen basically threw the food in my window. Honestly to be treated that way is pitiful and hope it gets her job.
- MMMichelle MeninnoFeb 7, 20265.0Dinner
- BCBrandi CallowayJan 21, 20261.0Totally screwed my order...
- KJKade JohnsonDec 21, 20251.0This is the worst sonic I’ve ever been to. Every time we go they get our order wrong. The food is terrible and the drinks are flat.
- EHEarlissa HunterOct 25, 20251.0Hair in my drink and was told they can’t refund it because no manager was coming in
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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