Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Wichita Falls, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5360 Kell Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
551 reviews
5 stars
213
4 stars
115
3 stars
77
2 stars
53
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Numerous reviews mentioned incorrect orders and issues with mobile app orders not being received.
Food Quality
Several customers complained about low food quality, including cold items and stale toppings.
Wait Times
Long wait times were a common theme, with many customers expressing frustration over delays in receiving their orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food items.
- JKJordon KelloggDec 24, 20251.0I mobile ordered before I got here and they still took the longest serving everyone else before me, I got 2 things. The drink was disgusting the food was sloppily made.
- MSMaizie SuNov 14, 20253.0Bad customer service with carhops. He handed me my sonic blast and the lid popped off and since it was melted it got all over me and my car. He doesn’t say anything, honestly felt like he was waiting for me to take the rest of my order while my hands were covered in ice cream. I had to TELL HIM to bring me napkins. Not even apologetic or offering to replace my order since half of it is on my car anyways. Do you have to train the carhops to have basic human decency? This isn’t the first rude carhop I’ve interacted with either. There was another girl who didn’t give me the correct order, said they lost my receipt and left before I could get a word in. Only time I’ve had an actually polite and good carhop was during the weekend. And I haven’t seen her in a while…
- LWLucas WallerOct 11, 20253.0Not enough stalls. The tater tots and the French fries tasted like old grease.
- EMEric The Half MexicanOct 6, 20251.0Placed an order on the app for 2 drinks and cheese sticks. Waited over 30 min and got nothing. Walked up to the door and told them cancel and left. Drove to the location on Seymour hwy and got served within 5 minutes.
- BWBen WilkenSep 26, 20253.0The Oreo topping for my Sonic Blast were a bit stale and the service was not welcoming. Perhaps I’ll give it another try in the future.