Papa Johns Pizza

Reviews

• SB

  Steven Burwell

  Sep 30, 2025
  2.0
  Walked into the store and waited at the counter for 15 minutes, no one even acknowledged I was there. I was pissed an left. (Without a exlarge pizza, which I was going to order) I will never order another Papa Johns pizza from Sheppard acess rd. Store. Rude staff!!!!
• BB

  Brandy

  Aug 20, 2025
  5.0
  Ordered from this location several times and the service is always great, the food, delicious, and the drivers have all been super sweet. :) Thank you guys!!
• ML

  Matt L

  Jul 29, 2025
  1.0
  After placing an online order at the Papa John’s on Sheppard Access Road in Wichita Falls, I called the store to give feedback about a previous order. I explained that the quality of banana pepper included last time was substandard in size—barely the size of my pinky fingernail. I suggested that if those smaller peppers are all they have, it would make sense to include two to make up for it. I wasn’t asking for anything extra—just fairness. The employee didn’t take the time to understand. He simply said, “I can’t put two in the box unless you pay for it.” I had just spent over $35, and that was the response? No concern, no acknowledgment—just a flat refusal over something that should’ve been common sense customer service. Not a great way to represent yourself or the store! It’s not just about the pepper—it’s about the principle. When a product falls short, a business should be willing to make it right. The lack of care and dismissive attitude here left a bad impression. This leads me to believe that fairness isn't anywhere in his mindset only the up-charge.
• WA

  Werys Almanza

  Jun 7, 2025
  5.0
  La pizza está deliciosa, está calientita me encanta es mi favorita en este lugar
• DS

  Denise Scruggs

  Nov 14, 2021
  1.0
  Wasn't. That. Good. Also. Slow. Delivery

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