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On The Border Mexican Grill & Cantina

4.2
(1792 reviews)

Business Details

3111 Midwestern Pkwy, Wichita Falls, TX
76308, United States
(940) 228-3580
https://www.ontheborder.com/locations/wichita-falls

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
3111 Midwestern Pkwy, Wichita Falls, TX
76308, United States

Hours

Reviews

4.2
1,792 reviews
5 stars
1,085
4 stars
337
3 stars
152
2 stars
75
1 star
143

What are people saying?

AI-generated from recent customer reviews

Menu Changes

Customers expressed disappointment over significant changes to the menu and recipes, particularly the salsa and fajitas, which they feel have lost their original quality and flavor.

Service Quality

Many reviews highlighted excellent service, particularly praising a server named Melissa for her attentive and friendly demeanor.

Food Quality

While some customers enjoyed specific dishes like the queso and tortilla soup, others criticized the overall food quality, citing issues with flavor and temperature.

Atmosphere

The restaurant is generally described as clean and comfortable, though some customers noted it can feel crowded during peak times.
  • KL
    Kim Logan
    Feb 25, 2026
    5.0
    Everything was excellent. And waitress was top of line. Would recommend to everyone.
  • NM
    Nick Mears
    Feb 25, 2026
    2.0
    Unfortunately, after new ownership has decided to change the entire menu, the food is terrible. I understand they are trying to go to a cleaner menu with less ingredients, and I can respect healthier food choices. But, that’s not why I go out to eat. They have lost my business until the food goes back to the way it was, and that’s also the opinion of many I’ve talked to. As a local business owner myself, who says let’s take a successful franchise and change the one thing you’re known for?
  • SM
    Shawn Massey
    Feb 25, 2026
    3.0
    I decided to take the family out to try something new and everyone was craving Mexican food, so we chose On The Border Mexican Grill & Cantina. When we arrived around 4 p.m. on a Friday, we were greeted promptly and seated right away, which was a great start. Unfortunately, that’s where the positive momentum paused. We were seated in a booth right next to the kitchen exit, so there was constant staff traffic going in and out. Despite that, we sat for about 10 minutes without being acknowledged. The hostess was kind enough to bring us chips and salsa, which we appreciated. After another few minutes, I asked a passing server to check on who had our table. When no one came, my wife eventually got up to speak with the hostess again. At around the 20-minute mark, I let another employee know that if we didn’t get drinks or place our order soon, we would be leaving. Shortly after, a server came over and apologized, explaining that the assigned server for that section hadn’t arrived yet. That was frustrating—especially since we had already been seated there. Once we were finally taken care of, things improved. The food was excellent, especially the steak fajitas, which were absolutely delicious and the highlight of the meal. Service became better once we had someone assigned, and we were able to enjoy the rest of our dinner. Overall, it was a mixed experience. The food may bring us back… maybe.
  • IT
    III T
    Feb 8, 2026
    2.0
    We've been going here for 15 years as it (was) our favorite Mexican place in town. It's under new ownership. Salsa is warm and roasted but way more watery and not nearly as flavorful as before. Chips were nice and crispy but over salted. Margarita wasnt as good as before either. The southwest chicken tacos are so different they don't deserve to bear the same name. No more crispy onions, wet sautéed ones instead. Chicken wasnt as good either. If your going to change the menu items, change the names as well. Doing otherwise just invites disappointment. I get it OTB went bankrupt and yall are trying to fix it and be profitable but doing it this way ain't it. Anyone else know of a good Mexican place in town?
  • AL
    Alan L
    Feb 6, 2026
    4.0
    So, we order two gallon margaritas and a fajita family meal (it’s that type of Friday lol). Kayleigh was super sweet, attentive — a five star employee. While the to go margaritas are definitely worth the $ (highly recommend for all) I must say that we were disappointed to learned the fajitas doesn’t come with the peppers & just onions. Mind you , the difference between a fajita and tacos are the peppers lol. So I call the restaurant to voice my concern, mentioning that the fajita meal didn’t even offer a choice to add the peppers that they discontinued in the last few months. We spent nearly $200 for the whole transaction. Kayleigh handled it with the upmost customer service and got our problem resolved to our satisfaction. This is the type of service expected from restaurants and employees. As a returning customer I am happy. Kayleigh deserves a raise. Thank you! 🤍

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, the restaurant accepts reservations to ensure your seating is secured.

What are the typical opening hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday until 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Brand Certified Facts from On The Border Mexican Grill & Cantina

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