McDonald's

3.5
1137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4035 Southwest Pky, Wichita Falls, TX
76308, United States

Hours

Reviews

3.5
1,121 reviews
5 stars
398
4 stars
251
3 stars
207
2 stars
99
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers received cold or poorly prepared meals, while others enjoyed fresh and hot food.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived shrinkflation affecting portion sizes.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including unsanitary conditions and hygiene concerns.
  • TF
    Tabetha Fredenburg
    Oct 23, 2025
    1.0
    WORST customer service I have ever seen at a McDonald’s….
  • JR
    JJ Raus
    Oct 20, 2025
    1.0
    Clear as day monopoly pieces denied me on the whole order lmao like really over something like that this is laughable worst one in town
  • MA
    mark allen
    Oct 19, 2025
    3.0
    What can I say? It's McDonald's, they are all the same so at least they are consistent.
  • CK
    Chris Kirk
    Oct 8, 2025
    4.0
    You've taken away the customer interaction by installing menu boards where customers have to use it and NOT talk to a person , do better
  • AD
    Anna-Marie Daniels
    Sep 29, 2025
    1.0
    It took well over 30 minutes for a coffee a 20 piece bugged a ten piece nugget and two fries with only three other cars in drive through and one other person in front of me in lobby just ridiculous

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wichita Falls location?

McDonald's in Wichita Falls is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:00 PM.