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McDonald's

3.5
(1150 reviews)

Business Details

4035 Southwest Pky, Wichita Falls, TX
76308, United States
(940) 691-8866
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4035 Southwest Pky, Wichita Falls, TX
76308, United States

Hours

Reviews

3.5
1,150 reviews
5 stars
405
4 stars
253
3 stars
211
2 stars
99
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order inaccuracies.

Staff Performance

While some reviews praised friendly and hardworking staff, others highlighted poor customer service and lack of training.

Food Quality

Customers frequently mentioned cold food, incorrect orders, and concerns about food safety and cleanliness.

Pricing Concerns

Several reviews noted that prices are perceived as high relative to the quality and portion sizes of the food.
  • SS
    Sam
    Feb 12, 2026
    3.0
    This is your average McDonald's, but with a harder to find entrance. You might as well go to the other McDonald's that is not too much further down the road, next to the Greenbriar road Wal-Mart.
  • MS
    Matt S
    Dec 7, 2025
    2.0
    What happened to employees taking orders inside. Now you have to use their slow kiosks. Then you have to wait 15+ minutes for “fast food” that’s usually wrong. It’s also insane that there is no where to get your own drink refills, napkins or straws.
  • CB
    Christopher Bashford
    Dec 3, 2025
    5.0
    I’m usually fairly critical of fast food places, and usually found it easy to complain about things, but this experience was excellent. The food did take a while to get to us while dining in, but they were slammed with people. The Manager was clearly working hard to get orders out accurately, while working with new staff. She didn’t let the rush get to her and kept encouraging her team. She apologized to each person as she was handing out orders, and at least seemed sincere in her apology. I appreciate her and all her staff for doing a great job in a rush I hadn’t seen there in quite some time.
  • TF
    Tabetha Fredenburg
    Oct 23, 2025
    1.0
    WORST customer service I have ever seen at a McDonald’s….
  • JR
    JJ Raus
    Oct 20, 2025
    1.0
    Clear as day monopoly pieces denied me on the whole order lmao like really over something like that this is laughable worst one in town

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wichita Falls location?

McDonald's in Wichita Falls is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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