Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,129 reviews
5 stars
402
4 stars
253
3 stars
209
2 stars
99
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service times, especially in the drive-thru and when ordering through kiosks.
Order Accuracy
Many reviews indicated issues with incorrect orders, missing items, and poor handling of special requests.
Staff Performance
While some customers praised the friendliness and professionalism of certain staff members, others noted a lack of training and poor customer service.
Food Quality
Several customers complained about cold food, inconsistent quality, and high prices, with some expressing disappointment in the overall value.
Cleanliness
There were multiple mentions of unsanitary conditions and hygiene issues at this location.
- MSMatt SDec 7, 20252.0What happened to employees taking orders inside. Now you have to use their slow kiosks. Then you have to wait 15+ minutes for “fast food” that’s usually wrong. It’s also insane that there is no where to get your own drink refills, napkins or straws.
- CBChristopher BashfordDec 3, 20255.0I’m usually fairly critical of fast food places, and usually found it easy to complain about things, but this experience was excellent. The food did take a while to get to us while dining in, but they were slammed with people. The Manager was clearly working hard to get orders out accurately, while working with new staff. She didn’t let the rush get to her and kept encouraging her team. She apologized to each person as she was handing out orders, and at least seemed sincere in her apology. I appreciate her and all her staff for doing a great job in a rush I hadn’t seen there in quite some time.
- TFTabetha FredenburgOct 23, 20251.0WORST customer service I have ever seen at a McDonald’s….
- JRJJ RausOct 20, 20251.0Clear as day monopoly pieces denied me on the whole order lmao like really over something like that this is laughable worst one in town
- MAmark allenOct 19, 20253.0What can I say? It's McDonald's, they are all the same so at least they are consistent.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Wichita Falls location?
McDonald's in Wichita Falls is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment does McDonald's Wichita Falls accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I place an order online or via mobile app for McDonald's Wichita Falls?
Yes, you can order online via their delivery website or use the McDonald's App available for iOS and Android.
Where is this McDonald's located?
It is located at 4035 Southwest Parkway, Wichita Falls, TX 76308, USA.
Are there any nearby dining options close to McDonald's Wichita Falls?
Yes, nearby dining options include IHOP and Chick-fil-A, which offer breakfast, brunch, and chicken specialties.
What nearby entertainment or family-friendly attractions are close to McDonald's Wichita Falls?
Nearby attractions include Plex Entertainment (amusement park and miniature golf), Roller Plex Skate Center, The Family Fun Zone, and The Plex arcade, ideal for family fun before or after your meal.
Are there nearby stores and services around McDonald's that customers might find useful?
Yes, customers can find nearby stores like Ace Hardware, Wichita Falls Hardware, and services such as Post Office southwest Parkway and Texoma Community Credit Union nearby the McDonald's location.