Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared meals, while others enjoyed fresh and hot food.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived shrinkflation affecting portion sizes.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including unsanitary conditions and hygiene concerns.
TF
Tabetha Fredenburg
Oct 23, 2025
1.0
WORST customer service I have ever seen at a McDonald’s….
JR
JJ Raus
Oct 20, 2025
1.0
Clear as day monopoly pieces denied me on the whole order lmao like really over something like that this is laughable worst one in town
MA
mark allen
Oct 19, 2025
3.0
What can I say? It's McDonald's, they are all the same so at least they are consistent.
CK
Chris Kirk
Oct 8, 2025
4.0
You've taken away the customer interaction by installing menu boards where customers have to use it and NOT talk to a person , do better
AD
Anna-Marie Daniels
Sep 29, 2025
1.0
It took well over 30 minutes for a coffee a 20 piece bugged a ten piece nugget and two fries with only three other cars in drive through and one other person in front of me in lobby just ridiculous
What are the operating hours for McDonald's Wichita Falls location?
McDonald's in Wichita Falls is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment does McDonald's Wichita Falls accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I place an order online or via mobile app for McDonald's Wichita Falls?
Yes, you can order online via their delivery website or use the McDonald's App available for iOS and Android.
Where is this McDonald's located?
It is located at 4035 Southwest Parkway, Wichita Falls, TX 76308, USA.
Are there any nearby dining options close to McDonald's Wichita Falls?
Yes, nearby dining options include IHOP and Chick-fil-A, which offer breakfast, brunch, and chicken specialties.
What nearby entertainment or family-friendly attractions are close to McDonald's Wichita Falls?
Nearby attractions include Plex Entertainment (amusement park and miniature golf), Roller Plex Skate Center, The Family Fun Zone, and The Plex arcade, ideal for family fun before or after your meal.
Are there nearby stores and services around McDonald's that customers might find useful?
Yes, customers can find nearby stores like Ace Hardware, Wichita Falls Hardware, and services such as Post Office southwest Parkway and Texoma Community Credit Union nearby the McDonald's location.