Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times for food, with some waiting over 30 minutes.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and poor service.
Cleanliness
The restaurant was noted as clean by several customers, although some mentioned issues with cleanliness during busy times.
Food Quality
Mixed reviews on food quality, with complaints about cold or improperly prepared items, but some customers enjoyed their meals.
RE
RETHOLA EADEN
1 day ago
2.0
I came through the drive thru and ordered 2 kids meals and 2 meals. After asking if one or the burgers for the kids meals could be remade without cheese, the lady at the second window told me they were most likely already made. I proceeded to ask to have it remade and she caught and attitude, snatched the ticket from the wall and started shouting the situation to the back. After having us wait for 10-15 mins we finally got our food. We drive a few blocks till my Fiancé decided to give the kids their food. Deciding to look at ours as well he noticed our fries hadn’t been salted and he had been given the wrong food, my order also had no sauce which I offered to pay for and they assured would be in the bag. Very disappointed in the service and lack of courtesy.
MJ
Molly Jackson
Feb 24, 2026
1.0
I really wish management would offer a refund or a gift card instead of large sizes of food that I did not want or ask for. Unbelievable. This McDonald's charges more than any location in town, and they have the rudest staff and management. My order is wrong more here than at any other in Wichita Falls. It doesn't help me that you forgot my small fry when you give me a huge one with absolutely no salt. Disgusting.
JP
JULIE PAYNE
Feb 20, 2026
5.0
I highly recommend McDonald's Med size Filet-o-fish Meal, So Delicious, A mouth watering experience ! Another satisfied customer !
MC
Michael Clark
Feb 17, 2026
5.0
Just what you would expect from a McDonald's . . . The food came out fast and hot . . .
BB
Bobbie Berner
Feb 10, 2026
2.0
Fast food service on point. Charge me for cheese, didn't put it on both sandwiches.. go back around the window to fix it.. they had it back in no longer then 20 secs. Same old chicken sandwich with cold cheese.
It wasn't even busy. Everyone standing there..
I'll spend the gas and go across town lol