McDonald's

3.6
2257 reviews
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Business Details

3103 Kemp Blvd, Wichita Falls, TX
76308, United States
(940) 691-0525
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3103 Kemp Blvd, Wichita Falls, TX
76308, United States

Hours

Reviews

3.6
2,257 reviews
5 stars
851
4 stars
524
3 stars
410
2 stars
168
1 star
304

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Numerous reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Customer Service

While some employees received praise for their friendliness, others were noted for rudeness and poor service.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Food Quality

Several customers expressed dissatisfaction with the quality of food, particularly cold fries and incorrect orders.
  • SB
    Shannon Begarney
    6 days ago
    1.0
    Ordered and waited 30 minutes for cold food and a rude customer service rep when trying to return the order I paid over 20 dollars for for o w combo and an extra burger. Luckily the manager was standing right there and saw what happened and made it right.
  • AM
    Addisyn Martin
    Dec 29, 2025
    1.0
    It was horrible we waited in the drive thru for like 30 minutes just to pay we ordered 3 Dr Pepper and charged us for extra drinks then we finally got our food and he drops it saying I knew that was going to happen our fries fell on the ground then we had to ask them to remake the fries because they were just gonna keep it like that it was really bad I would avoid that MacDonald’s at all cost the worst experience I have ever had and normally I don’t care and just leave it alone but it was super bad I had to make a review
  • LP
    Lauren Pinson
    Dec 23, 2025
    1.0
    This franchise has cheese turned off for kids on the app. Once you order online they can’t change it. If you don’t order online you can’t use any of the rewards or discounts. Other cities/franchises I have not had this problem. I do not understand why this particular franchise is against allowing kids having cheeseburgers. But I know it’s possible because I’ve gotten it online elsewhere.
  • AS
    April Sandoval
    Dec 6, 2025
    5.0
    Employees are usually pretty nice. Just dislike being asked "what else" every 10 seconds in the drive thru. They seem to struggle with getting the order correct. We're often missing an item or something was made incorrectly
  • WP
    What The Paranormal
    Dec 5, 2025
    1.0
    Waited 45 minutes for food then another 20 for my coffee. The only person who even remotely helped us was Devante!!! Food was cold will not be back!!!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 3103 Kemp Blvd, Wichita Falls, TX?

McDonald's is open daily from 5:00 AM to 9:00 PM.

Does McDonald's at 3103 Kemp Blvd offer drive-thru service, and what are its hours?

Yes, McDonald's offers a drive-thru that operates daily from 5:00 AM to 1:00 AM.