McDonald's

3.6
2245 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3103 Kemp Blvd, Wichita Falls, TX
76308, United States

Hours

Reviews

3.6
2,245 reviews
5 stars
848
4 stars
523
3 stars
407
2 stars
167
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food temperature and quality, particularly cold or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty dining areas.

Customer Experience

There were mixed experiences regarding customer service, with some praising staff while others highlighted negative interactions.

Speed of Service

Several reviews indicated slow service times, especially during peak hours.
  • FK
    furqan khan
    3 days ago
    5.0
    Service was great and she brew me a fresh cup of coffee, loved the service.
  • JM
    Justin McBride
    Nov 16, 2025
    1.0
    We ordered online 10 minutes before we parked. As soon as we checked in on the app in parking spot #2, the app said our food was done and was being brought out. After waiting 15 minutes and watching at least 20 cars leave the drive through, we had to walk inside to get our cold food (that the app said had already been delivered).
  • JS
    Joel Suarez
    Nov 10, 2025
    1.0
    Closing stuff down a whole two hours before closing.
  • HN
    Hunter Nickerson
    Nov 3, 2025
    5.0
    Initially a one star, but I called and manager Sherri(I hope I spelled it right), made it right with us. There was a bit of a wait this morning as they were just getting opened and they made us one size smaller on both our drinks, but I called and she said for us to come back soon and get two more on the house. Thank you guys so much, we all make mistakes but what matters is you guys made it right! Five stars is what you deserve!
  • PC
    Preston Campbell
    Oct 19, 2025
    1.0
    Manager called the police on a high school student that was only recording from the public sidewalk and not on the property and then barred him from the property.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's located at 3103 Kemp Blvd, Wichita Falls, TX?

McDonald's is open daily from 5:00 AM to 9:00 PM.

Does McDonald's at 3103 Kemp Blvd offer drive-thru service, and what are its hours?

Yes, McDonald's offers a drive-thru that operates daily from 5:00 AM to 1:00 AM.