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McDonald's

3.8
(1220 reviews)

Business Details

(940) 766-2366
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1423 Southwest Parkway, Wichita Falls, TX
76302, United States

Hours

Reviews

3.8
1,220 reviews
5 stars
502
4 stars
306
3 stars
197
2 stars
74
1 star
141

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback on service was mixed, with some praising friendly staff while others noted rudeness and slow service.

Food Quality

Food quality varied significantly, with complaints about cold or old food, while some praised hot and fresh meals.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned a lack of attention to detail in maintaining the dining area.

Customer Experience

Overall customer experiences were inconsistent, with some expressing satisfaction and others feeling disappointed.
  • AA
    Adam
    Feb 22, 2026
    1.0
    I’m done with this location- over the past 6 months they have got my order wrong several times specially forgetting items. It’s completely inconvenient having to check the bag and go back to ensure the order is correct. Do better. I’d like to see if management or the owner will reply to this and do right by me.
  • RA
    R a
    Jan 5, 2026
    1.0
    Rather go to holiday location no mayo no lettuce on my mc chicken and same for dry ahh Big Mac do better !!
  • MC
    Michael Clark
    Dec 30, 2025
    5.0
    Nice, clean McDonald's. . . My food was out quick as can be
  • CB
    Cheryl Becerra
    Dec 29, 2025
    5.0
    Restroom was clean
  • TM
    Tim Mace
    Dec 8, 2025
    4.0
    I know im hard on McDonald's, but this location had it going on! Polite , someone at the register , polite and courteous staff , the manager even picked up several people's trey and trash and took it to the garbage, myself included! Top notch staff makes for top notch service!! Good job everyone!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1423 Southwest Parkway, Wichita Falls?

The McDonald's location at 1423 Southwest Parkway is open daily from 5:00 AM to midnight.

Does this McDonald's have drive-through service, and what are the drive-through hours?

Yes, it has a drive-through open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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