McDonald's

3.7
1883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1412 Holiday St, Wichita Falls, TX
76301, United States

Hours

Reviews

3.7
1,883 reviews
5 stars
757
4 stars
416
3 stars
337
2 stars
140
1 star
233

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant and restrooms, noting it as one of the cleanest McDonald's they have visited.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported to be rude or dismissive.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Food Quality

The quality of food received varied, with some customers enjoying their meals while others reported cold or poorly prepared food.

Service Speed

There were numerous complaints about slow service, particularly during busy times, with some customers waiting excessively for their orders.
  • MM
    Marki Marshall
    Nov 9, 2025
    4.0
    We went through the drive thru the fries were fresh and hot the nuggets were not they tasted like they had been sitting for awhile the cheese burger was good and the coke was good and service was fast
  • TM
    Tim Mace
    Nov 6, 2025
    1.0
    I keep saying it. Rude employees, they ignore you , are discourtious , if they mess up they blame you. Lazy and do the bare minimum, all locations , I keep checking them frequently to see if any changes have been made .... never any changes. Then they respond to go to thier website to resolve the issue , then they call you act like there going to do something about it then bribe you off w a free item coupon . I dont know many businesses that can operate this way .... most people just put up w it for(what used to be cheap food) is now same price as a sit down restaurant.... might be something to the allegations that they put something addictive in the food .... time will tell.
  • AA
    Allisan Alva
    Nov 4, 2025
    5.0
    I have been going here to this McDonald’s for three years and always have a great experience from the food to the service very clean. Everything is five star!!
  • KG
    Katy Griego
    Oct 22, 2025
    1.0
    Showed them my receipt, and what the app told me to do. They even found my order under my name. Tell me to pull up. Then tell me I have to pull into a # spot. That they cant give me my food untill I get to the # spot. I tell them it won't let me amd SHOW them what the APP says. She tells me they will refund my money, it will take like 24 hours. How can you find my order under my name, look at the order # it gave me on the app, see what the app tells me to do, and then not be able to hand me my food?
  • GD
    Grev Den
    Oct 18, 2025
    2.0
    We ordered 3 chicken nugget kids meals with ranch and 2 meals and added honey mustard. No one comes to the first window after the payment window so we move to the second window. Still no one shows. So we pull around to the parking lot and go in and she gives attitude telling us we went to the wrong window. We'll yeah we went to both and just sat there. We bring our food out and give the kids their happy meals and I look in the bag, no honey mustard. Husband goes back in and she gives honey mustard. Kids open their meals only one ranch in one. So my daughter goes to ask for ranch and she tells her we have to pay. We already did! Shes counting money at the register and needs more bills and left the money next to the register and goes and starts making food!!! The whole till! I couldn't believe it. Not coming back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1412 Holiday St, Wichita Falls?

McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.