Dunkin'

Reviews

• DH

  Daniel Hardesty

  Feb 22, 2026
  1.0
  Ordered two coffees asked if they were hot. Received two ice coffees and they manager said I asked for ice not hot and refused to make my order right. Plus the coffee taste burnt and old
• LL

  Lynn

  Feb 17, 2026
  5.0
  Best one there is. Couldn't ass for better service. By far my favorite. Love that staff..
• MD

  Mike D

  Jan 17, 2026
  5.0
  I've been here 4 times in the last month for coffee and a small snack and it's always great.
• LF

  Lena fehr

  Jan 14, 2026
  1.0
  I asked what cake donuts they have and ordered 3 of each, total of 6. Failed to check and ensure I got the correct order, but when I got home I had 4 glazed yeast donuts and 2 glazed yeast other. No cake and not even 3 of each wrong donut.
• JS

  Jenna Seelye

  Dec 31, 2025
  1.0
  I’ve had three bad experiences back to back here and all management said to me after I filled out a customer service complaint was they could give me a one free donut… First bad experience my boyfriend’s refresher wasn’t mixed with any water, it was all juice base. That means it was incredibly tart and strong and not easily fixable when you’re ordering through the app and you’re out and about. The second bad experience, my bagel I requested egg off through the app had egg on it and we were missing a donut. We drove back through and told them they needed to fix it and they did, but there was a lot of attitude given by the older female who is frequently on drive through. The last time was the most obnoxious and why I filled out a complaint through the company in store…yes that’s how long I was waiting. First off, my frozen coffee was made hot…very odd considering FROZEN is in the name of my drink. I also was not given either of the two donuts I ordered so I had to go back inside. I was inside standing in the lobby with at least four other people, I was not greeted, I was not told they would be right with me. The workers were very loudly and aggressively cursing at each other, the whole kitchen area was DISGUSTING, and people were complaining of not being helped more quickly and they were being straight up ignored. I also realized the donuts I ordered were out and I was not told on the app or in the drive though. When the younger female finally came up to me, she looked like she was about to cry (I feel bad she has to work with the two older adults, they are absolutely god awful to her…look at some of the other reviews) and I asked what the notifying policy was for when an online order cannot be fulfilled and she just said I needed to pick something else even though they were out of over half the normal donuts (yes I counted because I was appalled) and I didn’t want anything else. I’ll show a screenshot of the response from the manager…I cannot believe how ugly this store’s attitude is and I will in fact be filling out any other form. These are grown GROWN adults who definitely should know store representation, and common human decency. This store absolutely needs new workers and a big policy refresh or it is going to close for good. Take a look at the rest of the reviews and go spend your hard earned money elsewhere.

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