Dairy Queen

3.8
822 reviews
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Business Details

3112 Kemp Boulevard, Wichita Falls, TX
76308, United States
(940) 264-9907
https://www.dairyqueen.com/en-us/locations/tx/wichita-falls/3112-kemp-blvd/42266/
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About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
3112 Kemp Boulevard, Wichita Falls, TX
76308, United States

Hours

Reviews

3.8
822 reviews
5 stars
355
4 stars
185
3 stars
120
2 stars
56
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rudeness and long wait times, particularly in the drive-thru.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including trash and unkempt areas within the restaurant.

Food Quality

While some customers enjoyed the food and ice cream, others complained about incorrect orders and food quality, such as soggy fries and poorly prepared items.

Staff Attitude

Many reviews noted unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed their food, indicating that experiences can vary.
  • MV
    Mateo Vinson
    Sep 27, 2025
    1.0
    Walked in at ~9:45pm on Sep 27, and wasn't greeted. Stood at the front desk for 5 minutes and most of the employees looked at me and quickly looked away as if trying not to have to take our order. When we asked if we were going to be served, the lady said "just a second sir, I'll take your order in a second" (something along the lines of that) as if they had already greeted me and I had asked 4 times already. Terrible service consistent with the terrible rating. It was also not well kept, there were bags and receipts everywhere and phones visibly on counters, as well as napkins everywhere. I wish I could add images to show.
  • ML
    Marcia Lemmond
    Sep 10, 2025
    1.0
    Advertised specials require the app. I’ll go to Braum’s instead
  • JM
    Jon Mendoza
    Sep 4, 2025
    3.0
    The employees are strange. The blizzards are flat not fluffy like other locations. This location has a ton of opportunities, good luck.
  • TN
    Taryn N
    Sep 1, 2025
    2.0
    Food is standard/what you’d expect from DQ but NOT worth 30 minutes in a drive through. I wouldn’t mention it if it was a one off but this is the 3rd (and last) time I’ll wait in line this long for DQ. Idk how it takes this long. They’re obviously well liked by residents - management needs to hire more people if this is due to being short staffed. Or train on speed if they are fully staffed.
  • DJ
    David Johnson
    Sep 1, 2025
    3.0
    Went through the drive thru with family for blizzards. Drive thru teller sounded annoyed and responded to everything with "what else" both through the intercom as well as when at the window. Blizzards were good though!
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Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Wichita Falls, TX?

Dairy Queen is located at 3112 Kemp Boulevard, Wichita Falls, TX 76308, United States.

What are the operating hours of Dairy Queen in Wichita Falls?

Dairy Queen is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.