Chipotle Wichita Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, cold food, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with overflowing trash and unclean tables.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by frequent complaints.
IG
Ian Glasgow
Nov 1, 2025
2.0
Would really like to see bigger portions for an $11 burrito. Prices keep going up, portions keep going down.
CS
culver sarbah
Oct 19, 2025
1.0
I got food poisoning
IC
It’s ClueLess
Oct 4, 2025
2.0
Horrible service, barely any meat and they completely messed up my quesadilla during the cooking process
DJ
Dhrumil Jhaveri
Oct 2, 2025
2.0
It was best place to eat before, but not now. It's almost 3rd or 4th time the rice was uncooked, i have done complain many times verbally but still no change. Today, it was the worst !!!
SM
Sheldon Meats
Sep 26, 2025
2.0
Service was fair for a chipotle, the front of the house if filthy though, food all over the floor, tables, all over the drink station and the tables.. not really sure what's going on but all I could think about while I was eating was "what does the kitchen look like" won't be back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3910 Wayne Ave, Wichita Falls?
Chipotle Mexican Grill at 3910 Wayne Ave is open daily from 10:45 AM to 10:00 PM.
Can I order food online for delivery or pickup from this Chipotle location?
Yes, you can order online for both in-store pickup and delivery through Chipotle's website or app.
Where is Chipotle Mexican Grill located in Wichita Falls?
The restaurant is located at 3910 Wayne Ave, Wichita Falls, TX 76308, near Barwise Junior High School.
What types of food does Chipotle Mexican Grill offer at this location?
They offer customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does this Chipotle location welcome LGBTQ customers?
Yes, this location welcomes LGBTQ customers and promotes inclusivity.
What payment options are available at Chipotle Mexican Grill in Wichita Falls?
Chipotle accepts credit card payments and offers services like gift cards and catering for customers.
What nearby places can I visit before or after dining at Chipotle on Wayne Ave?
Nearby places include Tea N Boba for bubble tea, Kung Fu Tea cafe, and Jimmy John's for fast food, offering additional food and beverage options in the area.
Are there any beauty salons or nail salons near Chipotle Mexican Grill in Wichita Falls?
Yes, Pro Nails and Lovely Eyebrows Threading & henna are nearby beauty salons where you can get nail and beauty treatments.
Where can I find mobile phone stores near Chipotle on Wayne Ave?
Verizon, Metro by T-Mobile, and RadioShack are nearby mobile phone stores where customers can shop or get their devices serviced.
How can I contact Chipotle Mexican Grill at 3910 Wayne Ave for inquiries or feedback?
You can contact them by phone at +1 940-692-1922 or via email at tx.2378.WichitaFalls@chipotle.com.