McDonald's

3.3
1055 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1317-A N Brazos, Whitney, TX
76692, United States

Hours

Reviews

3.3
1,055 reviews
5 stars
329
4 stars
227
3 stars
187
2 stars
98
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior from managers and a lack of oversight leading to poor employee performance.

Cleanliness

While some customers noted clean restrooms, others reported dirty dining areas and overall unsanitary conditions.

Customer Experience

Despite negative feedback, some customers appreciated friendly staff and good experiences, indicating inconsistency in service quality.
  • HH
    Happi Havel
    4 days ago
    4.0
    Just traveling through town we decided to stop at Mc D's. This one was interesting as I have never seen one sharing a building with another business. We were cheerfully greeted on entry and the order was placed quickly. Not 5 minutes later we had our order and we're out the door, with a "Have a good trip " and "Drive safely, come back and see us!" I swear those were some of the nicest employees! Food was fine, as expected from Mc Donalds. It is noteworthy that the interior is much larger than it looks on the outside!
  • KB
    Krista Batey
    Nov 9, 2025
    2.0
    My boyfriend was there about 30 minutes ago, didn't check the bag cause they've been doing good recently. Was left off a mcdouble and a filet o fish, on top of the sweet tea ordered not being sweet. Tried calling up there twice and of course no answer but just so people can't leave message no voicemail set up either. Pretty typical of McDonald's I'd say especially for the area.
  • NL
    Naiomma Labauve
    Nov 5, 2025
    2.0
    ALWAYS CHECK YOUR FOOD. They do not communicate well. We ordered a big breakfast with hot cakes ( pancakes) and the main part of our food was not there. They also did very little to accommodate the mistake.
  • MS
    Marie Smith
    Oct 4, 2025
    3.0
    Food wise... it's fast food, I'm sure day time is better. Evening/nights well there's no managers so the children act like children unsupervised! 🙄 I have to say the girls seem to be the ones taking charge of running the restaurant the best they can. The boys are more worried about the girls than working.
  • BS
    Brandon Sargent
    Sep 21, 2025
    1.0
    How the hell do y'all just let do anybody just walk inside the store, take people's food orders and y'all don't even confirm the orders. Check the orders or make sure that it's proper or right. Y'all are giving out free food and making it where people like me have to spend their hard-earned money more just to feed our kids If this does not stop keep on happening. I will be pressing a lawsuit against this McDonald's for failure to keep up with their product and maintain the proper guidelines of mobile/doordash orders

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Whitney, TX, is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, it has a drive-through that operates Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.