McDonald's

2.9
952 reviews
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Business Details

603 Hwy 110, Whitehouse, TX
75791, United States
(903) 839-1123
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
603 Hwy 110, Whitehouse, TX
75791, United States

Hours

Reviews

2.9
952 reviews
5 stars
255
4 stars
138
3 stars
133
2 stars
94
1 star
332

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted extremely slow service, with wait times often exceeding 30 minutes, even during non-peak hours.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer interaction.

Food Quality

Customers frequently mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, leading to ongoing service problems.
  • DP
    Daniel Patty
    Nov 17, 2025
    1.0
    I finally get fed up with my orders getting messed up and this time I asked for a refund. The person I spoke to said she was the manager. I wanted a refund because a cannot eat what they served due to a food allergy. I was told I would have to come back and they would make it again. I ordered on the app for curbside pickup. Now I am stuck at work and hungry and I can't even get a refund.
  • KK
    Kandyredd01
    Oct 22, 2025
    1.0
    I don’t know who yall have in that kitchen making orders but apparently they can’t read everytime we order food it’s completely wrong!
  • JJ
    JP
    Sep 30, 2025
    5.0
    By far the best McDonald's I have been to in the area for food and service
  • LS
    Lana Smith
    Sep 4, 2025
    2.0
    The ONLY thing good about the McDonalds in Whitehouse was Christina at the front counter. There was a different worker who cussed and yelled at her coworkers while in the lobby, they need more staff, and when our drink got spilled Christina had to leave the counter to clean it up while still doing other jobs and being super friendly. She needs a raise. The one who yelled need fired... sorry to say it... I'm also in customer service and you NEVER act like that in front of customers.
  • HW
    Hello world
    Aug 31, 2025
    2.0
    Like every other McDonald’s. They messed my order up, I was missing a wrap and a mcchicken . Unbelievable. Bad listening and bad service. I paid for them and never got them.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Whitehouse, TX?

McDonald's in Whitehouse, TX is open Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.