McDonald's

3.7
986 reviews
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Business Details

609 E US Hwy 80, White Oak, TX
75693, United States
(903) 295-2944
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
609 E US Hwy 80, White Oak, TX
75693, United States

Hours

Reviews

3.7
986 reviews
5 stars
406
4 stars
227
3 stars
171
2 stars
63
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or rude.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others received cold or incorrect orders.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms were noted, with some customers mentioning unsanitary conditions.

Customer Experience

Several reviews highlighted poor customer service, including issues with order accuracy and staff demeanor.

Kiosk Usage

Customers expressed frustration with being pushed to use kiosks instead of traditional ordering methods.
  • RH
    Robert Hogg
    Dec 10, 2025
    1.0
    Workers (including the manager)just stared at us standing at the counter waiting to order. They had 5 people running around the kitchen looking for a missing order for 5 minutes it doesn't take that many people looking and they could have just remade the order and moved along instead of wasting all that time. We finally just ordered on the kiosk and had to ask for our cups. We go to the drink machine and the coke was not working so we went to the counter and finally started to walk into the kitchen to get our drinks. They come running then and fixed our drinks and later when we got our food it was ok it's disappointing to wait that long for warm not hot fries. This used to be a good restaurant but sadly it has gone down hill. I watched several customers get annoyed and left while we were waiting
  • RS
    Ralph Sieger
    Nov 26, 2025
    1.0
    Worst in East Texas, of any McD!!
  • JC
    Jason Coleman
    Nov 12, 2025
    1.0
    They try to force you to use that stupid kiosk.
  • KM
    Kathy Mezzell
    Nov 9, 2025
    1.0
    No soap in womens restroom. A sign that employees must wash hands before returning to work but NO soap. The fountain drink machine was awful and filled our glasses in back. The place only had a few customers.
  • JS
    Jimmy Smith
    Nov 2, 2025
    1.0
    Worst staff ever
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in White Oak, TX?

McDonald's in White Oak, TX is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.