Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly during busy times and in the drive-thru.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or stale items.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Cleanliness
Some customers noted that the restaurant was clean, while others pointed out unsanitary conditions.
JC
Jason Coleman
Nov 12, 2025
1.0
They try to force you to use that stupid kiosk.
KM
Kathy Mezzell
Nov 9, 2025
1.0
No soap in womens restroom. A sign that employees must wash hands before returning to work but NO soap. The fountain drink machine was awful and filled our glasses in back. The place only had a few customers.
JS
Jimmy Smith
Nov 2, 2025
1.0
Worst staff ever
SM
Sherlene Morse
Oct 17, 2025
5.0
Food
TN
Tommy Noble
Sep 27, 2025
4.0
Slow service. Took 15 mins to get food in a not so busy drive through