Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
734 reviews
5 stars
267
4 stars
144
3 stars
77
2 stars
73
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables, floors, and bathrooms.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold or poorly prepared items, affecting overall satisfaction.
Speed of Service
Customers experienced slow service, particularly in the drive-thru, with long wait times reported.
- CCclassic73Nov 13, 20255.0It's Mickey D's. Great staff . Very attentive .
- LRLuis RodriguezOct 29, 20251.0Out of Monopoly Promo
- CBCraig BondOct 24, 20253.0Quick polite counter service and food quickly delivered to the table.
- FAFlammka ATXOct 12, 20255.0Great look - big & fancy! Nice location and super clean.
- YYYoSpxdOct 10, 20251.0I don’t ever leave reviews, and im usually super patient, but today, october 10th I came to pick up food that I had ordered online 10 minutes before breakfast ended, i was met with the most rude, disrespectful person taking orders. She was telling me since I came late I can’t get the breakfast items. She also explained the situation extremely poorly, leaving me understandably confused. Just for her to get frustrated at me. I was still being patient, I just asked for a refund, and then she just treated me like I was an idiot. I was genuinely surprised to meet someone so rude and miserable. I feel like any normal person would’ve caused a scene, but with how calm I was she’s lucky I didn’t. Im not even mad about the food, Just appalled at the blatant disrespect.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 3300 Bee Caves Rd, West Lake Hills?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in West Lake Hills?
Delivery is available daily from 6:00 AM to 10:30 PM.
Can I order McDonald's food online or via an app?
Yes, you can order through the McDonald's App available on both iOS and Android or via their online ordering link: https://mcdonalds.order.online/business/-5579.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What dining services does McDonald's offer at this location?
They offer drive-thru, McDelivery, mobile ordering, mobile offers, gift cards, and WiFi.
Where is this McDonald's located?
It is located at 3300 Bee Caves Rd, West Lake Hills, TX 78746, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit Auditorium Shores, a concert venue and cinema, or enjoy shopping at Anderson Parker and LeGrand Fashion House clothing stores nearby.
Is there a nearby financial service location to McDonald's for convenience?
Yes, Bank of America, which offers ATMs and financial services, is close by.
Are there fitness or wellness centers near McDonald's?
Yes, RIDE Indoor Cycling and StretchLab gyms are nearby for fitness and wellness activities.