McDonald's

3.3
741 reviews
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Business Details

3300 Bee Caves Rd, West Lake Hills, TX
78746, United States
(512) 327-9480
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3300 Bee Caves Rd, West Lake Hills, TX
78746, United States

Hours

Reviews

3.3
741 reviews
5 stars
269
4 stars
146
3 stars
77
2 stars
73
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.

Cleanliness

The restaurant was often noted as dirty, with specific mentions of unclean tables and restrooms.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared items.

Service Speed

Inconsistent service speed, with some customers experiencing long wait times, especially during busy hours.
  • VF
    Valeria Ford
    Jan 3, 2026
    1.0
    I was here today just expecting to get my two meals that were about 30$ I paid for both meals the woman at the window taking orders was not just rude but would stop me and cut me off while im trying to explain the situation I wasn't trying to be rude I was very nice because I understand having a rush but the rudeness was just not it after I left the window I realized she only gave me one meal and the beverage and fries for the other meal they forgot to put the burger I pulled back around and once again rude for no reason when I was polite worst crew I've seen and i also found out they just put the paties on a double quarter pounder I know their isn't just patties for that burger worst service ever wont be coming back thank you
  • LL
    Lori
    Dec 29, 2025
    4.0
    They have a hard no lunch until 11
  • CR
    C Ra
    Dec 28, 2025
    5.0
    Always done right!
  • AM
    Anna Moreno
    Dec 7, 2025
    1.0
    Hoy fui k mi hermano por un café y se porto bien grosero el muchacho pedi un cafe y le dije me lo puedes preparar y le contesto a mi hermano nimodo k tu te lo prepares como si uno va a pedirles la comida gratis
  • RT
    Ryan Thomas
    Nov 27, 2025
    1.0
    Yes, it’s a holiday but this is listed as open, it’s nots The menu boards are lit up, and I was even greeted by the speaker box when I pulled up before sitting for 3 minutes with no response.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 3300 Bee Caves Rd, West Lake Hills?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.