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H-E-B

4.5
(983 reviews)

Business Details

(512) 732-9930
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 701 S Capital Of Texas Hwy in West Lake Hills, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
701 S Capital Of Texas Hwy, West Lake Hills, TX
78746, United States

Hours

Reviews

4.5
983 reviews
5 stars
691
4 stars
192
3 stars
47
2 stars
22
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor experiences with unhelpful employees and long wait times.

Product Selection

Customers appreciated the variety of products available, particularly fresh produce and bakery items, but some noted a lack of certain items and a need for better organization.

Cleanliness

The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.

Curbside Service

Curbside pickup service received negative feedback for being slow and disorganized, with some customers expressing frustration over missing items.

Overall Experience

Many customers enjoy shopping at HEB and consider it a reliable grocery option, though some specific locations have been criticized for service and product availability.
  • DL
    DARIEN Lightwood
    1 day ago
    1.0
    My experience with this mega chain store is, they dont carry tortilla chips or sodas, if you want to get those you would have to shop 2 stores,not my favorite but everyone loves it? Its like a cult and its not customer friendly at all,i ordered groceries usung a delivery app & it would not take it i walked to talk with management& i was told they dont do that, its not that great,,i am handy capped & my vehicle was getting repaired, i thought it was against the law to deny service or not to accommodate handicapped customers
  • MC
    Marcelo Calderón
    Feb 20, 2026
    5.0
    I like this one because they have a variety of things, good wines at reasonable price and good attention.
  • FG
    Francisco Gonzalez
    Jan 30, 2026
    2.0
    There's no HEB in Texas with the scarcity of grocery options like this one. It's like shopping on a convenience store. This is how bad it is.
  • FF
    fyu fyu
    Jan 20, 2026
    4.0
    Clean but could have more selection compared to other locations .
  • SP
    Sadie Pack
    Jan 13, 2026
    5.0
    love the store plenty of parking

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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