H-E-B

4.5
957 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 701 S Capital Of Texas Hwy in West Lake Hills, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
701 S Capital Of Texas Hwy, West Lake Hills, TX
78746, United States

Hours

Reviews

4.5
957 reviews
5 stars
674
4 stars
187
3 stars
47
2 stars
19
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being inattentive or unresponsive.

Store Cleanliness

Generally noted as clean and tidy, with some customers appreciating the organization of the store.

Product Selection

Wide variety of products available, including fresh produce and unique items, though some customers noted issues with stock levels and specific product availability.

Checkout Experience

Checkout experiences vary; some customers report fast and friendly service, while others mention long lines and issues with self-checkout.

Curbside Service

Curbside service is frequently criticized for being slow and disorganized, with some customers experiencing significant delays.
  • AO
    Ant Oine
    Nov 11, 2025
    5.0
    Great place for regular grocery shopping! The H-E-B Brand is quite great and I highly recommend their ice cream ! ☺️ if you are lucky enough you will also see some vintage car in the parking !
  • CC
    Chunga
    Nov 10, 2025
    5.0
    This one actually has bags, as they all should
  • DY
    David Yancey
    Oct 31, 2025
    5.0
    HEB. God bless Texas.
  • ST
    stephen torrez
    Oct 11, 2025
    1.0
    This store closes its doors 11 pm sharp and lets customers in until then. Today at 11:02 pm while in line to pay the manager proceeds to turn off the self checkout machines while people were waiting to pay and say sorry we are closed. Why let people in if you’re just going to tell them they won’t be able to purchase items. While I usually love shopping at HEB they should have a little empathy for those who get out of work late and try to secure dinner. I would understand if it was even 10 mins past but 2 is just bad business. Do better westlake heb
  • CH
    Charlotte Hastings
    Sep 28, 2025
    5.0
    Great selections of every kind of food you could possibly want. Staff very helpful

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.