Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 701 S Capital Of Texas Hwy in West Lake Hills, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
968 reviews
5 stars
684
4 stars
187
3 stars
47
2 stars
20
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.
Product Variety
Customers appreciated the wide selection of products, including fresh produce and bakery items, but some noted issues with stock availability and specific product offerings.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many reviews highlighted long lines and slow checkout processes, particularly during busy hours, leading to frustration among customers.
Curbside Service
Curbside pickup service received negative feedback for being slow and disorganized, with some customers expressing dissatisfaction with missing items.
- GPGary PreslarDec 12, 20255.0Nice store with just about anything you would ever need. Bakery section was impressive!!
- BDBobbi DangerfieldDec 11, 20252.0Trying to buy a cake at the bakery st HEB. No help in sight. One employee tried to find someone and said oh they are at lunch. Manager made an announcement and still no one. I guess Randall’s will get my business
- ZQZaid QunibiDec 10, 20255.0they have good chocolate milk and food
- SRSam RitterNov 25, 20255.0HEB is generally an awesome grocer, though certain stores are better than others.
- HZHossam ZakiNov 24, 20255.0Quality items, great service, nice crowd
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B store in Westlake?
The H-E-B store in Westlake is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B located in West Lake Hills?
The H-E-B is located at 701 S Capital Of Texas Hwy, Bldg C, West Lake Hills, TX 78746.
Does H-E-B in Westlake offer grocery delivery and curbside pickup?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services at the Westlake location.
What types of products can I find at the H-E-B store in Westlake?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports equipment, and Office & School supplies.
What payment options are accepted at H-E-B in Westlake?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does the H-E-B store in Westlake have facilities for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Is there free Wi-Fi available at the H-E-B in Westlake?
Yes, the H-E-B store in Westlake offers free Wi-Fi to customers while shopping in-store.
Are there nearby services where I can exchange currency or access ATMs close to H-E-B Westlake?
Yes, Coin Cloud DCM and Coinme provide financial services, including ATMs and currency exchange, near the H-E-B store.
What nearby health and wellness services can I find close to H-E-B Westlake?
Nearby wellness options include H-E-B Pharmacy, European Wax Center for hair removal and skincare, The Joint Chiropractic for chiropractic care, and Spa Sway Westlake for day spa services.
Are there dining options near H-E-B in Westlake I can visit before or after shopping?
Yes, you can visit Snappy Salads Westlake for salads and steakhouse dishes near H-E-B.