Customer experiences with staff are mixed; some report friendly and efficient service, while others mention rude behavior and poor customer interactions.
Food Quality
Many customers enjoy the sandwiches and find them delicious, but there are complaints about missing ingredients and inconsistent quality.
Pricing Concerns
Several reviews indicate that customers feel the prices are too high for the value received, with some comparing it unfavorably to competitors.
Cleanliness
While some customers appreciate the cleanliness of the location, others report unsanitary conditions and poor maintenance.
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bKNZE
Nov 10, 2025
5.0
The lady at the take out window was kind and projected herself professionally. Everything was packed neat. No detail was missed on this lunch!
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Renee Richmond
Oct 29, 2025
5.0
I can't find this easily at home, but it's everywhere when I go to Michigan, and I love it!
NM
Nelson Muntz
Oct 16, 2025
1.0
Whatever happen to service with a smile? Brought my girl for the first time to Jimmy Johns in Weslaco. Tall fat guy with a greying beard took my order. He seemed annoyed for no reason. When my girl ordered she was uncertain about two types of subs. Instead of helping by suggesting a choice the guy rolled his eyes and then started impatiently tapping his finger behind the register. The place was dead with no line behind us so I was not sure why he rushed us until after he placed our orders; then i saw him scrolling on his Tik-Tock behind a blindspot after he told others to make our subs. Maybe if he would have at least smiled and didn't rush us I wouldn't have cared as much. But a horrible first impression for my girl who i have been trying to convince to come with me to Jimmy Johns for weeks. She did like her sub though. She said it was real good...but again...'whatever happen to service with a smile?'
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Erika Sanchez
Sep 27, 2025
3.0
Subs were missing a few ingredients, they tasted really plain. First time trying it out and we probably won't be back.
RD
rolando denova
Sep 14, 2025
1.0
Food is simple it really sucked for me was expencting at lest subway level