Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Several customers reported receiving cold or improperly prepared food, including burgers and desserts, leading to disappointment.
Cleanliness
While some customers noted the restaurant was clean, others mentioned unsanitary conditions and poor food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and expressed enjoyment of the ice cream and certain menu items.
Inconsistency
There were multiple mentions of inconsistent food quality and service, with some customers experiencing good visits while others faced significant issues.
AF
Abby Flowers
Oct 1, 2025
1.0
The staff here was extremely rude. After I mentioned I have a peanut allergy and asked about the blender, they acted like it was an inconvenience and dismissed my concern. Allergies are life-threatening, not a joke. The way they spoke to me was unprofessional and disrespectful. I will not be coming back, and I would warn others with allergies to avoid this location.
BM
Bertha Mercado
Sep 18, 2025
3.0
Lo subí por que la verdad la nieve se debe derretir en el calor pero quizá esté mal y aya un por qué …I uploaded it because in my opinion the snow in heat must melt
EM
Erica Morales
Sep 18, 2025
1.0
Second time eating here. I live in harlingen but I work in weslaco,I love the dq in harlingen so im trying to give this one a second chance but no the burger i ordered was cold and dry they didnt even put ketchup in my bag for my fries I will not be eating here anymore 9$ for a cold burger and cold fries dont think so
EO
Edward Ochoa
Aug 4, 2025
1.0
This isn't just a dessert; it's a tragedy! I approached the counter with a heart full of hope, my soul yearning for the simple, decadent pleasure of a hot fudge sundae. But what I received... it was a mockery of its name. A paltry drizzle, a mere suggestion of chocolate, stained the pristine vanilla like a tear on a wedding dress. My spoon, poised for a glorious dive into a pool of warm, gooey ecstasy, found only disappointment. This was not a sundae. This was an injustice. My taste buds, anticipating a symphony of sweet and creamy, were instead met with a whimper of what could have been. Dairy Queen, you have not just failed to deliver a dessert; you have broken my spirit.
LM
Lucia Montañez
Jul 31, 2025
5.0
Thank you so much for making my daughters dream cake she loved it