Discover a new era in golf entertainment at Topgolf in Webster, TX. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Many customers reported poor service, including rude staff, long wait times for food and drinks, and feeling rushed during their visits.
Mixed Experiences
While some guests enjoyed their time and praised specific servers, others had negative experiences that overshadowed their visits.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying their meals while others received cold or incorrect orders.
Atmosphere
The atmosphere was generally described as fun and lively, but some guests noted issues with cleanliness and comfort.
Management Concerns
Several reviews highlighted dissatisfaction with management's handling of customer complaints and situations.
NJ
Nicole Jones
5 days ago
1.0
1-Star Review SUCH A DISAPPOINTMENT
I come here often with my sons, and this experience was beyond disappointing. We reserved Bay 333 and were placed all the way at the end okay I guess fine, no problem. I paid nearly $200 expecting to enjoy quality time as a family. Instead, the entire experience felt rushed from the start. Before we could even request another hour, our waitress hurried us through everything. She was already mad smh. Then we were told our bay had been given away and that we needed to leave. No warning. No courtesy. No one not the first, second, or third staff member!!! informed us that our time was expiring or that the bay was being reassigned. Although it gave us 120 min to begin with. I chosed 60 mins.
To make matters worse, the food was cold, and the manager’s solution was to “go chill by the fire and play pool downstairs. That’s not what we paid for. We came to play in our reserved bay.
When I asked about moving to the bay next to us, I was told the machine didn’t work. Lied again.Minutes later, after we paid and were leaving, another couple was placed there and started playing lol. That was incredibly frustrating and felt dishonest.
The whole interaction felt dismissive and uncomfortable from the moment we arrived. Families spend their hard working money here to enjoy time together not to be rushed out and treated like an inconvenience.
Unfortunately, we won’t be returning. There are plenty of other places that value their customers and their time. INSANE!!!!
AA
Ariel Arredondo
Feb 21, 2026
1.0
Very disappointing experience. Our server Shaquita H was rude from the start, gave us dirty water cups, and made my drink incorrectly but insisted it was fine until a manager fixed it. She ignored our table of nine while being noticeably attentive to other bays. As a Hispanic group, we felt treated differently. To top it off, she loudly questioned whether we had paid while we were paying through the app. Completely unprofessional.
AW
Alyssa Wiley
Feb 16, 2026
5.0
Cash was an amazing server. Made our experience super relaxing and fun. Handled the entire time we were there.
KK
k
Feb 1, 2026
1.0
If you black avoid this spot, after spending $300 our drinks and food was cut off because the manager suspected us for being drunk because in their exact words “we were going to the restroom too much” . Would never get another dollar from me and make sure I spread the word.
SG
steven godina
Feb 1, 2026
5.0
It was an amazing experience. Th server was good as well and he helped us with any questions we had but the moment we wanted to play pool we were told that you have to sign in the front. I went downstairs to check if one was empty so there was one empty but they didn’t have the ball to play. We waited for 30 minutes for the other people in the pool table just to be taken by other people ( it was a guy and his girl ) 😭 we got robbed lwk annoyed by the system
What type of entertainment does Topgolf in Webster, TX offer?
Topgolf combines golf entertainment with dining and technology, offering activities for players of all skill levels including climate-controlled hitting bays and interactive golf games.
What are the operating hours for Topgolf in Webster?
Topgolf is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays. It is closed on the holiday of November 27, 2025.
Does Topgolf Webster accept reservations?
Yes, Topgolf accepts reservations but they are not required. You can book a bay through their website or app.
Is food and drink service available at Topgolf Webster?
Yes, Topgolf offers in-bay food and drink service with a hand-crafted menu including breakfast, lunch, dinner, desserts, and cocktails.
Is Topgolf suitable for family activities and events?
Absolutely, Topgolf welcomes families and offers facilities for birthday parties, corporate events, team building, and golf lessons suitable for all ages.
What payment options are accepted at Topgolf Webster?
Topgolf accepts American Express, Visa, MasterCard, Discover, and cash payments.
What nearby dining options are available around Topgolf Webster?
Nearby dining includes Walk-On’s Sports Bistreaux, Rudy's "Country Store" and Bar-B-Q, Chicken N Pickle, Chuy's Mexican Restaurant, and Cheddar's Scratch Kitchen, providing a variety of American, barbecue, and Mexican cuisine.
Are there other entertainment venues near Topgolf Webster?
Yes, nearby entertainment includes Main Event Webster and Dave & Busters, great options for additional fun activities if you're visiting the area.
What lodging options are convenient for visitors near Topgolf Webster?
Guests can find accommodations nearby at Great Wolf Lodge, SpringHill Suites, and Econo Lodge, making it easy to stay close while enjoying Topgolf and local attractions.
How can I get started with Topgolf's app for booking and menu access?
You can download the Topgolf app from the Apple App Store or Google Play, which allows you to book bays, view the food and drinks menu, get promos, and purchase gift cards.
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