Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Webster Subway® Restaurant at 20710 Gulf Fwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor attitudes and lack of communication.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others reported issues like soggy sandwiches and incorrect orders.
Cleanliness
Inconsistent cleanliness reported, with some customers noting a clean environment while others mentioned dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and poor handling of mobile orders, leading to customer dissatisfaction.
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Chasidy
Nov 25, 2025
1.0
They completely ruined my online order. I went to the location in person and the two Hispanic women acted like they didn't understand why I was upset that my order was incorrect. Spinach missing , messy condiment application. Then told me to go online for a refund. I'll never return! I'm so upset!
JW
Johnny L Walden
Nov 11, 2025
1.0
Would not serve me a free sub on Veterans day, like I was led to believe by the VA. Subway lost my & my family for forever.
VE
vested Eagle
Sep 6, 2025
1.0
I had a very negative experience at this location, I’m trying not to believe I was racially profiled. I had went in to order a sandwich . I dressed professionally as a finance manager of one luxury dealership around. The shorter lady at the store just seemed to be in too much of a hurry to get my food and that was not the first time, well I took my food and decided since I was on a 3 way call with my wife and my bank to eat in instead of leave with my food, continued with my call on my EarPods while I ate, one of attendants left I guess was the end of her shift, noticed the shorter lady kept looking at me from behind the counter, not too long after mall security pulled up to the building with flashing. Didn’t put any stock to that. It was when I finished my meal washed my hand got back in my truck which is a high end one. Drove off and the security drove off right after. That’s when I put 2 and 2 together, she called security on me. Don’t know what could warranted that. Like I said don’t wanna believe it was racially motivated, but what else could it be.
RS
raj snoozes
Sep 2, 2025
1.0
125pm. Talk about rude staff. Making fun of us in Spanish..
Asked to change gloves bec of vegan..there was big guy with pony tails started looking at other server which was the manager..and laughed..said something in Spanish carne...mucho carne..
Asked for salt said no. Asked to put veges the manager started slamming them. No hello no buy. Giving us looks all the time while we were on the counter. Looking and saying something in Spanish..rude...
ML
Michael Lang
Jul 16, 2025
5.0
It’s about what you would expect, but food was delicious, staff was friendly and cleaning constantly(good sign!). Good choice for food on the fly.