Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Webster.
While many customers praised the steaks and overall food quality, there were several complaints about dishes being overcooked, greasy, or lacking seasoning.
Service Experience
Most reviews highlighted excellent service, with specific servers receiving commendations for their attentiveness and friendliness, although there were some instances of poor service reported.
Atmosphere
The restaurant's atmosphere was generally described as pleasant and lively, making it a good spot for family gatherings and celebrations.
Consistency Issues
Several customers noted inconsistencies in food quality and service across different visits, suggesting that experiences can vary significantly.
Pricing Concerns
Some customers felt that the prices were high relative to the quality of food received, with a few suggesting that better alternatives exist for the same price.
LA
layla abutair
4 days ago
5.0
The best! We always come here for
A good steak and we’ve tried them all and they are delish! Filet is nice and tender while Texas t bone is nice and juicy. Mashed potatoes, fried pickles everything was delicious that we’ve tried. Maria and Matt are the absolute best !! They always give us excellent service!
ED
Erick D
Nov 15, 2025
1.0
Very dissapointed in this restaurant that we go almost twice a month and the manager charge me a amount that wasn’t right and then gave me another with a higher amount to pay …. It’s bad businesss to treat customers like that bad bad business
SM
Sebera Molina
Nov 12, 2025
5.0
Celebrating my Birthday with my boyfriend and my best friend...my boyfriend bought me a beautiful cake but was to much to take home so we ask a family with 3 little boys if they wanted to have some and also gave to 3 other couples plus some your employees,best birthday I ever had...
JD
J dub
Nov 12, 2025
2.0
We ate at the Webster location on 11/11/25 and it was probably the worst experience with a server I have ever had. I won't use her name but it started with a W... Not sure if she was drunk or on something but she was a train wreck... My wife and I met our daughter and my mother there for dinner. We took our time ordering because we were talking and couldn't make up our minds... W seemed to be a little busy with her tables and was kind of all over the place. We're not big drinkers anymore so my wife and daughter had teas and my mother and I just had water to start. We ordered our food and then I ordered a frozen Crown and Coke and my daughter asked for a glass of wine. All 4 of us got salads but when she brought them out she forgot my mom's Cesar salad... No big deal. She went and got it pretty quick... No drinks yet. Then after another 15 minutes or so our food came out. I ordered the chopped steak cooked medium and so did my daughter but they only brought one out. She had put in a Country Fried Steak for me instead.... OK it wasn't what I ordered but at this point I decided it wasn't worth the hassle correcting it so I just ate it... still no drinks. My daughter reminded her and she blamed the bar tenders and that was about it. My daughter reminded her a second time so finally she went back to the bar to get the drinks. She knew we were frustrated at this point so she brought an extra glass of white wine and as she was walking back from the bar she was sloshing the wine glasses like I have never seen before. It was a miracle she didn't spill them everywhere. She almost dumped one of them as she set them down on the table. She said it was comped but not quite. When she brought the check she said she had gotten in trouble for bringing the extra glass so she had to add it to the tab.... ok that was too far.. Had to get the manager out and she removed the charge but as we were about to get up I noticed that she had added a $2 apple topper to the Crown drink i got. The whole experience was a JOKE. It was like an episode of Punk'd.... Don't think I will be going back to this location if there's even a chance of getting her as a waitress...
MT
Matt Tasler
Oct 28, 2025
5.0
Came in earlier this evening for my birthday dinner. Got there a bit after 5 to beat the rush. Everyone was very nice and welcoming, from the hostess to our waiter Jonathan (hopefully spelled that correctly) to the young lady who brought out our food. I had the grilled pork chop in bourbon glaze with garlic mashed potatoes. Mom had the chicken Laredo and my dad had the Rattler bites or whatever it was called. Everything was amazing and Jonathan offered me a free slice of cheesecake as a birthday dessert. Definitely need to try a steak next time but I love me a good pork chop. Jonathan said he had it for lunch, so maybe I was on to something.
Frequently Asked Questions About Saltgrass Steak House
What are the regular dining hours for Saltgrass Steak House in Webster?
Saltgrass Steak House in Webster is open from 11:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to help manage your dining experience.
Is delivery available from Saltgrass Steak House, and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:00 PM. You can order delivery through their website at https://www.saltgrass.com.
Does Saltgrass Steak House have a happy hour, and when?
Yes, happy hour is offered Monday through Friday from 3:00 PM to 7:00 PM. There is no happy hour on weekends.
What types of cuisine and special dishes can I expect at Saltgrass Steak House?
Saltgrass Steak House offers classic American steakhouse fare including Angus Beef steaks, BBQ ribs, and signature sides like Shiner Bock beer bread and Two-Fork Cheesecake.
What payment methods does Saltgrass Steak House accept?
They accept American Express, Cash, Check, Discover, MasterCard, Traveler's Checks, and Visa for your convenience.
What services does Saltgrass Steak House provide besides dine-in?
Saltgrass offers food and beverage services, private events, catering, and delivery options including in-store and curbside pickup.
Can I find other dining options near Saltgrass Steak House in Webster?
Yes, nearby you can visit El Tiempo Cantina for Tex-Mex cuisine, Fat Shack for sandwiches, and Alpine Brauhaus for German food, providing a variety of dining choices.
What entertainment options are available near Saltgrass Steak House?
Nearby, you can enjoy movies at Star Cinema Grill Webster and District Theatres, or experience nightlife at Ministry Lounge.
Are there any notable landmarks near Saltgrass Steak House for visitors?
Yes, the Johnson Space Center is a notable landmark close to Saltgrass Steak House, which guests can visit before or after dining.