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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent and often rude service, with many mentioning poor interactions with staff and management.
Food Quality
Several reviews highlighted issues with food quality, including cold coffee, stale pastries, and incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and online orders.
Management Issues
Concerns were raised about the management's responsiveness and attitude towards customer complaints.
JO
Joe Garcia Ortiz
Jan 3, 2026
5.0
Very unhurried professional staff! Food was delicious 😋
Thank you
Joe Ortiz Vietnam War Veteran 65-68
KA
Kelley Anderson
Dec 29, 2025
1.0
We were surprised. The coffee was cold. When telling them about it they told us we could microwave it. Also, the bagel was hard as a rock. We had to cut it with a plastic knife and attempted to warm it in the microwave.
DS
Darlene Susann
Dec 17, 2025
5.0
Best service hands down, Nathan did an excellent job in the drive-thru. It was my first time and he recommended some great soups. Like the risotto soup, but I chose the Broccoli cheddar... Best decision ever... Thanks for the great service. Sincerely Darlene
JR
Johnnie Roberts
Dec 12, 2025
1.0
Started when we ordered. Had big language barrier. For those who don't understand she did not speak good English. We placed our orders one came out correct but I guess she didn't understand No Tomatoes because they put extra on it. So now we are told the drink machine is broke. Tea was working. The restrooms were a total disaster. The floor was sticky before you went in and once inside I have been in port cans cleaner. The wife said the women's was same way but they had toliet paper all over the floor. We will not be back dump. This store must follow the same rules as the Fairmont Parkway location because it is almost as bad.
BG
Bianca Gonzales
Dec 11, 2025
3.0
Silvia took my order, but the interaction felt very robotic—honestly, a robot might’ve shown more personality. There was no “hello” or “welcome,” and even when I greeted her at the window, she didn’t respond. I ended up holding on to my card because she seemed so stuck in routine. She also didn’t ask if I needed pepper for my soup.
The food itself was okay, nothing special, but the customer service definitely needs improvement.
Panera Bread in Webster does not accept reservations.
What are the opening hours for Panera Bread Webster?
Panera Bread in Webster is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread in Webster offers delivery Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Can I order online for delivery or rapid pick-up at Panera Bread Webster?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
Does Panera Bread Webster have a drive-thru service?
Yes, Panera Bread Webster offers drive-thru service for convenient ordering and pick-up.
What payment options does Panera Bread Webster accept?
Panera Bread Webster accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What kind of meals and food does Panera Bread Webster serve?
Panera Bread Webster serves breakfast, lunch, brunch, and dinner with specialties including soups, salads, sandwiches, artisan breads, and vegetarian options.
Are there nearby coffee shops if I want a different coffee experience after visiting Panera Bread?
Yes, nearby coffee shops include 7 Brew Coffee and Starbucks, both within easy access from Panera Bread Webster.
What nearby fast food options are available around Panera Bread Webster?
Nearby fast food restaurants include Popeyes Louisiana Kitchen, Carl's Jr., Taco Bell, Chick-fil-A, and Dave's Hot Chicken, providing a variety of quick dining choices.
Which nearby retail stores and gas stations could be convenient for errands when visiting Panera Bread?
Nearby retail stores such as Sam's Club and The Home Depot, along with gas stations like Exxon & Mobil Stations and Shell, offer convenient options for errands when visiting Panera Bread.