Panera Bread

Reviews

• BB

  Barth

  Feb 24, 2026
  5.0
  Last nights staff was amazing. Nathan and Shanta the manager were outstanding, friendly and efficient.
• EB

  Elie Rod Bell

  Feb 17, 2026
  3.0
  Walked in mid morning to a light crowd. We were welcomed by an elderly man behind the counter. Ordered our food and went to sit down. Noticed many tables were dirty, had crumbs all over even on the floor and needed to be wiped down. Went to use the restrooms and they needed a bit of tidying up. There was toilet paper all on the floor. Not very impressed. An older lady brought our food. But my almond croissant was missing. She claimed I didn't order one. I had to pull out my receipt <that's why I always get a receipt> and show it to her. Annoyance. She took some time to get it to me. The food was good. Gave it 5 stars. You can usually count on good food here. It's why we stopped in our road trip home. The service was good except for the attitude of the lady. And the atmosphere was one of lack of cleanliness. Therefore, only 3 stars. We expect better from a Panera!
• RG

  Ríain Garcia

  Feb 8, 2026
  1.0
  Very easy to see why every other establishment nearby is packed, and in here is dead. Why is it so difficult to make a bagel with cream cheese and bacon? We do I need to sit in my car assembling this? First time, won't be back Both coffees were also empty Not sure the lady at the till knows what day it is
• JB

  Josh Banker

  Jan 30, 2026
  5.0
  Could use a little vacuuming in corners etc. Overall great staff, service and food.
• EA

  Elle A

  Jan 24, 2026
  1.0
  I stopped going to panera 2 years ago after a bad experience. Today I tried giving the location another chance. First, when I pulled up to the drive thru, I asked if I could have a moment to review the menu. The lady running the drive thru made it obvious it perturbed her and begin rushing me along. After placing my order I pulled up to the window and paid. The person running the drive thru Brianna switched places with another employee. I waited approximately 5min and when the new employee went to bring me my food she dropped the bag. She opened the window and said only one sandwich fell out of the wrapper so we will remake it. I asked if my whole order could be remade. Unfortunately all I could see was my food was dropped on the floor and I didn't feel comfortable eating anything from off the floor. The girl walked off and got Brianna. Brianna asked me what the problem was. I explained what had happened and she told me she wasn't going to remake the whole order but would remake the 1 sandwich. I at this point asked for a refund. Brianna continued and told me she wasn't going to refund my money but would remake the 1 sandwich. At this point I loss it and let her know that I paid for the food and she was not going to dictate what I eat from off the floor. She finally refunded the money. This whole encounter reminded me why I dont eat at panera bread. Hire individuals who have better attitudes and never tell a customer food you dropped can not be remade. I would suggest Jason deli or McAlister's for a better experience.

Frequently Asked Questions About Panera Bread