Panera Bread

4.0
1431 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
155 El Dorado Blvd, Webster, TX
77598, United States

Hours

Reviews

4.0
1,431 reviews
5 stars
732
4 stars
320
3 stars
149
2 stars
64
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several mentioning poor management and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about incorrect orders, bland flavors, and unsatisfactory freshness.

Cleanliness Concerns

Several customers noted that the restaurant was dirty, with unclean tables and restrooms, which detracted from their dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and highlighted enjoyable food items.

Order Accuracy

A recurring issue was the frequent mistakes in orders, including missing items and incorrect modifications.
  • XV
    X V
    Nov 11, 2025
    1.0
    Came here for veteran's day since USA Today showed Panera Bread honored veterans with a free pastry and coffee. The older man said they did not celebrate veteran's day. I am never going to any Panera Bread with their microwaved food.
  • JR
    Josue Rivera
    Nov 7, 2025
    1.0
    07/11/25 Location: Panera Bread – 155 El Dorado Blvd, Webster, TX 77598 Terrible experience and discriminatory treatment I placed an order through the Panera app for in-store pickup, and when I arrived, my order was ready. However, one of the employees spoke to me with unacceptable rudeness, telling me that I “couldn’t take anything without asking him” and that “if I didn’t like it, I could leave.” I tried to speak with the manager to explain the situation, but his response was even worse. He justified the employee’s attitude by saying that “there are people who come to steal orders” and added a completely inappropriate comment, implying that this happens with “people like you, Latinos.” That kind of comment is offensive, discriminatory, and totally unacceptable. I have visited many other Panera stores and have always received friendly and professional service. At all other branches, you can pick up your order from the pickup locker without any problem, simply by verifying your name. This store, however, has poorly trained, rude, and disrespectful staff. Hopefully, Panera's management will investigate what happened, because with employees and managers like this, they are seriously damaging the brand's image.
  • AH
    Annica Hollis
    Oct 30, 2025
    4.0
    The manager there was rude... I was behind her I said thats my order she ignored me walked all the way to the pickup counter even the guy next to me said "shes right here" she popped off with "This is the designated area!". Will not be ordering from there again.
  • JM
    Jes Men
    Oct 29, 2025
    1.0
    This location is so slow! Did an online order to beat the line, and that did NOT happen, order here if you have the time to spare.
  • OS
    Ott Schaefer
    Oct 26, 2025
    1.0
    Weird smells, weird employees no sweeteners and it’s old and dirty Panera corporate should be embarrassed.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Webster accept reservations?

Panera Bread in Webster does not accept reservations.

What are the opening hours for Panera Bread Webster?

Panera Bread in Webster is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.