Panera Bread

4.0
1447 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
155 El Dorado Blvd, Webster, TX
77598, United States

Hours

Reviews

4.0
1,447 reviews
5 stars
740
4 stars
321
3 stars
153
2 stars
65
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent and often rude service, with many mentioning poor interactions with staff and management.

Food Quality

Several reviews highlighted issues with food quality, including cold coffee, stale pastries, and incorrect orders.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and online orders.

Management Issues

Concerns were raised about the management's responsiveness and attitude towards customer complaints.
  • JO
    Joe Garcia Ortiz
    Jan 3, 2026
    5.0
    Very unhurried professional staff! Food was delicious 😋 Thank you Joe Ortiz Vietnam War Veteran 65-68
  • KA
    Kelley Anderson
    Dec 29, 2025
    1.0
    We were surprised. The coffee was cold. When telling them about it they told us we could microwave it. Also, the bagel was hard as a rock. We had to cut it with a plastic knife and attempted to warm it in the microwave.
  • DS
    Darlene Susann
    Dec 17, 2025
    5.0
    Best service hands down, Nathan did an excellent job in the drive-thru. It was my first time and he recommended some great soups. Like the risotto soup, but I chose the Broccoli cheddar... Best decision ever... Thanks for the great service. Sincerely Darlene
  • JR
    Johnnie Roberts
    Dec 12, 2025
    1.0
    Started when we ordered. Had big language barrier. For those who don't understand she did not speak good English. We placed our orders one came out correct but I guess she didn't understand No Tomatoes because they put extra on it. So now we are told the drink machine is broke. Tea was working. The restrooms were a total disaster. The floor was sticky before you went in and once inside I have been in port cans cleaner. The wife said the women's was same way but they had toliet paper all over the floor. We will not be back dump. This store must follow the same rules as the Fairmont Parkway location because it is almost as bad.
  • BG
    Bianca Gonzales
    Dec 11, 2025
    3.0
    Silvia took my order, but the interaction felt very robotic—honestly, a robot might’ve shown more personality. There was no “hello” or “welcome,” and even when I greeted her at the window, she didn’t respond. I ended up holding on to my card because she seemed so stuck in routine. She also didn’t ask if I needed pepper for my soup. The food itself was okay, nothing special, but the customer service definitely needs improvement.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Webster accept reservations?

Panera Bread in Webster does not accept reservations.

What are the opening hours for Panera Bread Webster?

Panera Bread in Webster is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.