McDonald's

3.7
1302 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
534 1/2 Eldorado Blvd, Webster, TX
77598, United States

Hours

Reviews

3.7
1,302 reviews
5 stars
554
4 stars
283
3 stars
191
2 stars
78
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with specific mentions of managers being dismissive and argumentative.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.

Food Quality

Several reviews noted that the food was often cold, greasy, or not prepared properly, leading to dissatisfaction with the overall dining experience.

Cleanliness

Feedback indicated that the restaurant's cleanliness was lacking, with dirty tables and restrooms being a common complaint.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their excellent service and noted that food quality was good on occasion.
  • ET
    Emilio Tenev
    2 days ago
    5.0
    Fastest drive trough I've been, excellent service
  • LW
    Lyle Tomkins Owner, WeCleanHouses*com
    Nov 16, 2025
    5.0
    Easy quick bite!
  • JE
    Jose Es
    Nov 11, 2025
    5.0
    For Veterans day it was nice to get a meal. I want to say thank you for the young lady who took my order 11:33 am on that day
  • SH
    Skyler Hall
    Nov 8, 2025
    5.0
    One of the cleanest McDonald’s I have ever been too staff very friendly place is large to hold multiple people in food was delivered very quickly will be coming here more often
  • HS
    heath sokey
    Oct 23, 2025
    1.0
    I came inside to get my order and all the staff were rude instead of asking hi welcome to McDonald's are you gonna be using your code instead I got yelled what's your code and the lady walked away when I tried to give it to her, I had to go back 3 times because they couldn't find my order and stuff where missing there was no line outside in the drive thru or inside and it still took more then 20 mins to get 2 cheeseburgers and 1 McChicken I saw at least 3 managers there and the general manager all with the same mad attitudes the last two sandwiches when I opened them they where drenched in sauce and If i wanted sauce I would of jest payed for sauce. I would not recommend showing up to this McDonald's at least in the morning unless you want unprofessional service

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 534 1/2 Eldorado Blvd, Webster, TX?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.

Is the drive-through service at this McDonald's location open 24 hours?

Yes, the drive-through is open 24 hours every day of the week at this McDonald's.