McDonald's

3.9
1647 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1453 W Bay Area Blvd, Webster, TX
77598, United States

Hours

Reviews

3.9
1,647 reviews
5 stars
779
4 stars
358
3 stars
236
2 stars
103
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, causing frustration among customers.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, improperly cooked burgers, and overall inconsistency in meal preparation.

Cleanliness

Some patrons noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific staff members for their friendliness and professionalism, indicating that there are positive interactions to be had.
  • JY
    jonathan yelli
    5 days ago
    2.0
    Normally don’t have many issues here, but lately every time I use the $1 any size drink they put medium and won’t fix it. I say large every time and my order history can attest to that. It’s not the end of the world, but the difference between a medium and a large coffee makes or breaks my day 🥲
  • HG
    Henry Gutierrez
    Oct 16, 2025
    1.0
    Worst location, the orders are always wrong, and the food is cold. They rush you out of there or tell you to pull to the side. So they can take even longer to bring you cold food. I waited 30 min for a mocha frap cuz he gave my drink to the wrong car.
  • RF
    rhonda fearn
    Oct 14, 2025
    5.0
    A knew from the moment I stepped in the store that there was not going to be anything wrong with my food. They were laughing and sounded like they were having fun. But also being professional on getting the orders out quickly. I have to say League City McDonald's can learn a lesson from this McDonald's. It was a pleasure coming in and meeting such great wonderful McDonald's workers who made sure that my order was completely 100% right
  • MB
    Michael Brown
    Oct 12, 2025
    1.0
    Cold burger on hard bun. Absolutely disgusting.
  • CR
    Crystal Richardson
    Sep 24, 2025
    3.0
    I’m giving a 3 start because I usually never have any issue with my food, but today my patty was still pink all throughout. My fries were fresh which was great and not too salty. I end up tearing it all apart to check, the picture is just a little piece. At first I thought it was the ketchup, but it wasn’t fully cooked.

Frequently Asked Questions About McDonald's

What are the daily operating hours of the McDonald's at 1453 W Bay Area Blvd, Webster, TX?

The McDonald's location at 1453 W Bay Area Blvd, Webster, TX operates daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service and what are the hours?

Yes, this McDonald's has a drive-through open every day from 5:00 AM to 11:00 PM.