Jimmy John's

Reviews

• PL

  Project Lemming

  Dec 1, 2025
  1.0
  I’ve left great reviews for this restaurant in the past. Loved the unique taste of their tuna salad. But today pales any comparison of the good things I’ve said. We got our favorite tuna salad to go. At home eating the tuna we noticed something was way off. Looked and tuna was just that. Flakey, dry, unmixed large chunks of tuna with little to no mayo and overly large onion pieces. What kinda quality control do they have. How mindless can an employee be to serve that to a customer? It gets worse. Called the store and was grilled over the purchase. What is your transaction number? What is your receipt number, what number sandwich did you order? Was it a number ##? Or was it a number ##? Were there any things added to the sandwich or left off? Was it to go or dine in? Who picked it up? What time was it? We didn’t have a receipt number because I called from car. Getting back home & digging bag out of the trash there was no receipt stapled to the bag. Just an order description. So I guess we will never see a refund. In exchange they lost a customer. And I don’t think they’ll care. Customer service (or food product) couldn’t be worse.
• JW

  James Wade

  Nov 20, 2025
  1.0
  BARELY ANY MEAT, RIDICULOUS!!! NEVER EATING FROM THERE AGAIN!!!!
• LT

  Lady Texan

  Nov 8, 2025
  3.0
  I love the Picklewich! Went there last night to get another one and a different sandwich for my husband. Got there at 8:30 and they already had the oven turned off and were out of white bread. We ended up leaving because my husband wanted a warm sandwich on white bread. I get that you close at 9:00, but I'm sure they could have turned on the toaster oven to toast the bread if they wanted. Went to Potbelly instead and had delicious sandwiches.
• SC

  Stephanie Carter

  Nov 5, 2025
  1.0
  Second time coming to this store and my cater pickup order was not ready. Get some employees who know what they were doing. The order ticket was taped to the fridge and the girl says nobody told her, we'll look at the tickets on the fridge, they aren't there for decoration. Never again, they rushed making the sandwiches, VERY last time coming here. Just awful service.
• ZS

  Zach Spader

  Oct 13, 2025
  3.0
  Multiple times now I've ordered delivery with the Jimmy John's app only to have them call me to tell me they don't have a driver. If you don't have a driver then don't make that an option in the app.