Brand Certified
H-E-B
4.6(3059 reviews)
Certified by H-E-B • Mar 01, 2026
Business Details
18611 Eastfield Dr, Webster, TX
77598, United States
Certified by H-E-B • Mar 01, 2026
(281) 488-1601
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreGrocery Delivery ServiceH-E-B
Your Webster H-E-B is open daily from 6 a.m. to 11 p.m. at El Dorado Blvd & Gulf Frwy. near the Johnson Space Center. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your El Dorado H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy, scratch bakery, Blooms floral shop, and much more. See you soon!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.6
3,059 reviews
5 stars
2,445
4 stars
379
3 stars
90
2 stars38
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.
Product Quality
While most customers enjoyed the fresh produce and quality products, some reported issues with expired items and freshness in certain categories.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Curbside Pickup
Curbside service received positive feedback for efficiency, though some customers experienced issues with missing items.
Crowded Conditions
Several reviews mentioned the store being crowded, especially on weekends, which can affect the shopping experience.
- MAMelissa Androsuk3 days ago5.0Heb has the best produce and meat IMHO I love that they have original products that you can't find anywhere else!
- PEPablo Espinoza4 days ago5.0Had an excellent experience thanks to Alex from the Meat department. Went above and beyond to help me and made sure I had everything I needed & even gave recommendations. Customer service like that really stands out, shout out Alex!
- CMCindy MarxFeb 26, 20261.0.UPDATE - AS I CANNOT RESPOND TO YOUR REPLY BENEATH I AM UPDATING HERE I'VE ALREADY CALLED YOUR CUSTOMER SERVICE AND SHE WAS AS DISINTERESTED IN HELPING ME AS THE PHARMACY AND THE MANAGER OF THE STORE Do not use this pharmacy. I cannot stress this enough. They filled my prescription wrong. Didn't have the screen in the Drive-Thru working so I could view it. It was on the paper but I assumed because they'd always done it right they did. I signed the paper. It was dark. I went home and it was wrong. They wouldn't fix it was going to cost me $1,000. They didn't even apologize said sorry. It's on you. You should have read it. Horrendous customer service. I was furious. I told them I was going to come up there and let everybody know every time I was there. Make sure you check your prescriptions. Fortunately my doctor was able to fix there error the next day so I did nothing. I went back the next month. This time I fortunately checked because they screwed it up again. This time the gentleman says oh maybe we should delete this today. I go to pick up my prescriptions and I've been banned from the pharmacy. This is the first of many reviews I'm going to post. I'm just trying to warn you if you use them. Do not leave there without checking to make sure they were not ineptly taking care of you because they are very good at it
- MRMegan RomeroFeb 22, 20265.0Thank you to Khalil in the culinary area next to produce for making a great product recommendation for my dinner plans. He was helpful & informative without being pushy. Can't wait to try the salmon recipe he shared with the Lemon Dill sauce.
- OOOvercomerFeb 15, 20262.0My husband and I go to the H‑E‑B every single weekend. And this weekend was by far of one of the most ridiculous events ever. I had a panicked attack and it was so damn loud. There was no sense in having that noise that freaking loud. It sounded like the speakers were going to bust. Next time I will call corporate.
Frequently Asked Questions About H-E-B
What are the operating hours of the H-E-B store on El Dorado Blvd?
The H-E-B store on El Dorado Blvd is open daily from 6 a.m. to 11 p.m.
Where is the Webster H-E-B located?
It is located at 18611 Eastfield Dr, Webster, TX 77598, US.
What types of pickup and delivery services does this H-E-B offer?
This H-E-B offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What products can I find at the H-E-B in Webster?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports gear, and office and school supplies.
What payment options are accepted at the H-E-B store on El Dorado Blvd?
The store accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does the H-E-B at El Dorado Blvd have facilities for customers with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
Are there any nearby dining options around the H-E-B on El Dorado Blvd?
Yes, nearby dining options include Dave's Hot Chicken, In-N-Out Burger, Parry’s Pizzeria & Taphouse Baybrook, The Taco Stand, and Panera Bread.
What nearby stores and services can customers visit when shopping at H-E-B?
Nearby you can find Baybrook East shopping center, La-Z-Boy of Webster furniture store, KeyMe Locksmiths, and Blue Rhino Propane Exchange for additional shopping and services.
Is there an ATM available near the H-E-B on El Dorado Blvd?
Yes, there are several ATMs nearby including the HEB ATM, The Exchange Network ATMs, and Coinme currency exchange services.
Can customers access H-E-B's online platforms or social media?
Yes, customers can visit their website, order online, and follow H-E-B on TikTok, YouTube, Facebook, Instagram, and Twitter.
Brand Certified Facts from H-E-B
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Certified March 01, 2026Yext Knowledge Graph
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