Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.4
296 reviews
5 stars
229
4 stars
25
3 stars
10
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, upbeat, and providing excellent service, creating a welcoming atmosphere for customers.
Drink Quality
Most customers enjoy the drinks, noting they are delicious and well-made, although there are occasional inconsistencies in drink preparation.
Drive-Thru Efficiency
Many reviews highlight issues with the drive-thru system, including long wait times and confusion with order processing, suggesting a need for improvement.
Atmosphere
The location is described as having a positive and energetic vibe, contributing to a pleasant customer experience.
Inconsistency
Some customers report varying experiences regarding service speed and drink quality, indicating that consistency may be an area for improvement.
- JMJ MichelleNov 9, 20255.0The coffee was fantastic and the lady was very patient with all of my additions. She did put a heart on my aussie husband's cup -.- but otherwise perfect 🥰
- DBDavid BrouwerNov 4, 20253.0It's a drive thru for high priced fruity and exotic drinks. I don't get it. I thought it was a coffee place, but it seems to be mostly non coffee items. I guess I am getting too old
- ASAlex SpenceNov 2, 20255.0Amazing Staff and Great Service! Every visit to this Dutch Bros is a great experience! The staff is always upbeat, friendly, and genuinely seems to love what they do. They make every customer feel welcome and keep the energy positive no matter how busy it gets. The drinks are always spot-on and come out fast. You can tell this team takes pride in their work — definitely one of the best Dutch Bros locations around!
- HRHannah RostNov 1, 20255.0Great service! Stopping before work is part of my morning routine. The employees are always so kind and the drinks never disappoint!
- TLThai LeOct 21, 20255.0Very cool and chill vibe, roll up to the drive through, place your order and enjoy. I like asking the employees what they enjoy or recommend, you can end up with some pretty cool combinations. When the line isn't super packed, the employees are all very friendly and welcoming, much better than Starbucks. I do feel bad for the employees who have to stand outside to take the order though, the company really should provide some sort of shade or tent, especially how hot it gets here during the summer, it's rough to see them sweating and burning up out there.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including espresso-based drinks like mochas, lattes, and breves, as well as hot cocoa, shakes, smoothies, sparkling sodas, and lemonades, with options for caffeine-free choices.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What payment methods does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Acceptance of personal checks varies by location.
What are the business hours at the Dutch Bros Coffee location on 20720 Gulf Freeway, Webster, TX?
The shop is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee at 20720 Gulf Freeway have a drive-through?
Yes, this location features a drive-through service.
Does Dutch Bros Coffee offer curbside pickup or delivery?
This location offers curbside pickup, but delivery is not available through Dutch Bros itself.
What nearby places can I visit before or after my coffee at Dutch Bros on Gulf Freeway?
You can visit nearby eateries like Subway and La Familia Mexican Restaurant, or get your car washed at Mister Car Wash. For health services, Utmb Webster hospital is also close by.
How might nearby places like Public Storage or Webster Camera & Repair Inc. benefit a Dutch Bros customer?
If you have errands like storage needs at Public Storage or camera repairs at Webster Camera & Repair, you can conveniently grab a coffee at Dutch Bros before or after visiting these places.
Are there family-friendly amenities at Dutch Bros Coffee near other local businesses?
Yes, Dutch Bros welcomes families and children, offering kids drinks and a friendly environment, making it a great stop when visiting family-oriented places nearby.