Dairy Queen

4.2
1196 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
16190 Old Galveston Rd, Webster, TX
77598, United States

Hours

Reviews

4.2
1,196 reviews
5 stars
701
4 stars
242
3 stars
92
2 stars
56
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.

Food Quality

While many praised the food for being hot and fresh, there were complaints about incorrect orders and food not meeting expectations.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with hygiene and pest control.

Positive Experiences

Despite some negative feedback, many customers expressed enjoyment of the food and friendly service, highlighting specific employees for their excellent service.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some praising its speed while others noted long wait times and order inaccuracies.
  • VB
    Vincent Barletta
    Sep 27, 2023
    4.0
    Food is good and hot; ice cream is always delicious! However, the outside grounds are a disaster, and ownership should be embarrassed at the way the landscaping and grounds are kept for such a popular destination!
  • MM
    Megan
    Oct 11, 2019
    2.0
    Overpriced and so slow. We went towards the end of lunch hour. The lady taking orders was also trying to get all the food on the trays AND deliver the food to the table. It was too much for one person to do efficiently. We probably won't be back.
  • CS
    CJ S
    Jul 21, 2019
    5.0
    Love this new DQ! Clean, spacious, very nice outdoor seating area under a pergola type cover that feels kind if rustic. The inside is bright and clean and cheery. Staff is very friendly and genuinely happy to serve. This is THE NICEST DQ I have been to in so so long. I had stopped going to DQ many years ago because most in the area had become so dirty and run down. I hope this DQ maintains its quality, cleanliness and friendliness. I had the tacos. They were so good. Fresh crispy shells, not thick and stale like some fast good tacos. And I had a banana split. So good. My friend had the 1/4 burger. She said it was excellent. It was a big burger. She couldn't finish it. This is classic DQ the way I remember it as a kid and the way it is supposed to be. I wish I had taken some pictures to post. Next time because I will be going back.

Frequently Asked Questions About Dairy Queen

What are the regular dining hours for Dairy Queen in Webster, TX?

Dairy Queen in Webster, TX is open for dining from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to 11:30 PM on Friday and Saturday, and 10:30 AM to 10:00 PM on Sunday.

When is the drive-through at Dairy Queen open?

The drive-through at Dairy Queen is open from 10:00 AM to 10:30 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 10:30 AM to 10:30 PM on Sunday.