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Brand Certified

Chipotle Mexican Grill

3.9
(1645 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Baybrook TX II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
304 W Bay Area Blvd, Webster, TX
77598, United States

Hours

Reviews

3.9
1,645 reviews
5 stars
844
4 stars
332
3 stars
155
2 stars
73
1 star
241

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inadequate servings, often feeling shortchanged for what they paid.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash cans, and unsanitary conditions in the bathrooms.

Customer Service

Feedback indicated a consistent pattern of rude or indifferent staff behavior, with several customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the food, many reported issues with food quality, including undercooked rice, stale chips, and overall disappointment in taste.

Availability of Items

Customers frequently noted that the restaurant was out of key ingredients, especially during busy hours, leading to frustration.
  • LB
    Lara Biddy
    2 days ago
    1.0
    gave me one spoon of chicken between 2 kids meals when it should be one scoop each. The girl with red hair was drinking her own drink while on the front line - pretty sure that is again the health code. It was gross and I would not recommend this location.
  • JA
    Jennifer Alonso
    6 days ago
    3.0
    La realidad es que el sazón se esté lugar fue Muy bueno. Hemos comido en varios lugares de esta cadena y este ha tenido el mejor sabor… PERO… sirven muy muy poco, MUY poco. El lugar tampoco estaba muy limpio.
  • CA
    Christal S (Angel)
    Feb 26, 2026
    1.0
    This location is so lazy! Last time I came they said could only do online orders due to system down. Today can't do bc can only order online bc it takes too long & its 10 of them standing around talking I go to locations all over they are the only location to pull have to order online only! This is why they stay empty!
  • AZ
    Alabama Zephyr
    Feb 24, 2026
    2.0
    Well this will be my first and last visit all rolled into one as this is pretty unhealthy eating disguised as being a healthier choice. The only reason I came is because I saw they did build a bowls and they were currently having Chicken al pastor. I always liked pastor pork in the past but recently for health and religious reasons have quit eating pork because the Bible does indeed forbid it. So I thought it would be lovely to try chicken with the seasonings and pineapple of pastor. The taste was fine but not as good as I thought it would be. So I built a bowl with the Chicken al pastor, double portion, brown rice, black beans, fresh tomato salsa and fajita veggies. They have practically no vegetable options which is sad. And while my bowl came out to only 750 Cal and 59 g of protein which is good because I am recuperating from a sports injury, it contained an astronomical 2,700 +milligrams of sodium according to their website! That is more sodium than anyone should eat in a day even someone in perfect health! :-( Because of that I won't be back because I am seeking healthier options overall and this is not it
  • JS
    Jenny Sandia
    Feb 23, 2026
    1.0
    We go to this spot all the time and they always give us mediocre scoops even tho we get double meat every time . This time it was different people , we ordered one bowl with double scoop of chicken and one with half chicken half steak . And they honestly gave us 5 pieces of steak half a scoop of chicken , then gave us half a scoop of chicken and when I asked for double she put another half scoop? Like are we not paying for double ? . I understand if we were asking for 4-5 scoops and that’s too much but if we’re paying for double chicken because your scoops are so small then add more! ,but no we get mediocre scoops every time we go and this time was worse ! . Never going again to this spot rather just drive farther to get good sized scoops of chicken that we pay to get more off !

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Baybrook TX II located?

Chipotle Mexican Grill Baybrook TX II is located at 304 W Bay Area Blvd, Webster, TX 77598, USA.

What are the operating hours of Chipotle Mexican Grill Baybrook TX II?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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