Nestor received numerous accolades for his exceptional customer service, with many customers highlighting his friendliness and attentiveness.
Food Quality
While many customers praised the food for being delicious and healthy, there were complaints about portion sizes being skimpy and inconsistent.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing to a positive dining experience.
Order Issues
Several customers reported problems with online orders, including delays and incorrect items, indicating a need for improvement in order fulfillment.
CC
Co
3 days ago
5.0
Love this place so much! Alex is so sweet! She worked the register tonight when I came in and I was really moved by her nice personality. Hope you all know she’s a great asset to the team. I frequent this location about 3-4x a week. Amazing! Thanks Alex! ❤️
HK
Hamnah Khurram
Feb 22, 2026
5.0
my experience at cava is always good, but this time it was above and beyond. adriana and miguel were so sweet and patient with me through out the entire process. i really enjoyed the conversation we had. great customer service as always!
BH
Bailey Hernandez
Feb 20, 2026
5.0
Look this place I’ve been here multiple times and each time I went it was like I was just giving them another chance just because the food is great, but honestly I feel like the medical center store has changed in some kind of way ! I’m not sure if it’s new management or whatever it may be I can definitely say this place has improved a lot in a lot of ways, my online orders I’m not waiting forever how I use to be; the people who are working that area are a lot more helpful than they ever were, as well as the employees in the front the attitudes just are more welcoming brighter more pleasant. If you’ve had a horrible experience before I’d say give it another chance just as I have. I think this place is turning around and I enjoy walking in there now.
JS
Joshua Stewart
Feb 19, 2026
5.0
Nestor and the crew here are so awesome!! Legit I go to many cavas throughout Houston and legit had by far the best service and Nestor legit couldn’t make me stop laughing this crew is one of a kind
YR
Yeniffer Rodriguez
Feb 17, 2026
5.0
I’ve been to other Cava locations in Houston, and I always come back to this one. The staff is so nice and helpful every time I come in, I get greeted with a smile. The customer service here is the best. The other day, I went in, and I had the pleasure of meeting Nestor. He was really helpful and super nice. It was nice to have someone speaking Spanish to explain some questions about the different bowls and drinks Cava offers, definitely my favorite cava location!!!!
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1501 C Bay Area Boulevard, Webster, TX 77598, United States.
What are the opening hours of CAVA?
CAVA is open daily from 10:45 AM to 10:30 PM and is closed on certain holidays such as November 27, December 24, and December 25 in 2025.
Does CAVA offer delivery services?
Yes, you can order delivery through their website at https://cava.com/.
Which payment options are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact CAVA for inquiries?
You can contact CAVA via email at hello@cava.com or by phone at +1 346-788-3352.
Are there mobile apps available for ordering from CAVA?
Yes, CAVA has mobile apps available for both Android and iOS devices for easy ordering and loyalty rewards.
What nearby dining options are available close to CAVA?
Nearby dining options include Zoës Kitchen (Mediterranean restaurant), BreWingz Sports Bar & Grill, Outback Steakhouse, P.F. Chang's China Bistro, McDonald's, and The Cheesecake Factory.
What nearby shops can customers visit when they come to CAVA?
Customers can visit nearby stores such as Jos A. Bank for formal wear and mens clothing, Marshalls Inc department store, K&G Fashion Superstore, Trudy's Hallmark Shop for gifts and cards, Silvertip Shaving, and pOpshelf for discount arts and crafts.
Are there nearby services and amenities around CAVA?
Yes, nearby services include Wells Fargo bank, Optum Clinic + Urgent Care for medical needs, T-Mobile store for telecommunications, Magnolia Creek Golf Club for recreation, and beauty and wellness salons like Image Studios 360 and Amazing Lash Studio.
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