Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty restrooms and unpleasant odors in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific servers and enjoyed their food, indicating that there are positive experiences to be had.
JJ
jlshaff9
2 days ago
2.0
We gave them a second chance bc its OMW home Friday night 8:30, restaurant 50% full, bar area 40%, so not too busy, 2 of us; we sat at a high top and waited 5-10 mins.... no service.
Moved to the bar because it was almost empty. It was gross, dirty dishes everywhere, sticky bar, and we waited another 5+ mins; should've walked then.
Seemingly 2 guys working the bar area plus girls running food. Service was terribly inattentive. We didn't get anything without having to chase up the fat guy bartender's attention: drinks, appetizer, dinner order, silver, refill, pay. Neck Tats was polite and helpful, but it was a bad experience.
There are way too many good sportsbars nearby to ever visit here again. I don't see how it can survive.
TW
Tim Ward
3 days ago
1.0
When you walk in the door it is very dark, dank, and dingy. When you go to the bathroom, you will notice that you have to touch the flusher, touch the faucet, touch the paper towel dispenser and then touch the door to leave, all while having drain flies around. I had to wring the grease out of my burger. Soda was improperly mixed. I'm afraid the health department needs to come take a look at this place.
DC
Diego C
6 days ago
1.0
Called 01/06/2025 @ 1515 to place an order. Caleen? Was rude. I’m sorry I could not make out what you were saying because you were speaking fast and not because you were talking softly. Then you raise your voice with an attitude. Not sure if she was having a bad day or just has no patients. Maybe try a different job that doesn’t require dealing with people. But thank you for my birthday wings.
JJ
jahaziel
Jan 4, 2026
1.0
whatever you do , do not get seen by the server working the middle booths between the bar and the main dining area, service was not good at all , i had to serve my own drink myself because he never bothered to ask how we were. was on his phone more than he was helping us out unfortunately.
EJ
Eric John
Dec 10, 2025
1.0
This was one of the worst experiences I’ve ever had to a Buffalo Wild Wings before in my life! It makes me never want to go to another one after what I experienced today
We went into today around 5:00pm today for my sons birthday after waiting 5 mins a server had attended to us to get seated they had put us a booth and connected a table along to it since we was a large group 10 people total,
We had ordered drinks and appetizers after siting 10 mins 2 roaches appeared on my Daugher who is 13 year old who was sitting in the booth she was terrified and the roaches went along the wall of the booth along came the manager who was a lady and said the pest control was there the day prior to spray and now there are all coming out and dying but the 2 roaches on my kid was alive and well,
She had then moved us to a whole new table on the other side of the restaurant we wanted to leave but we had ordered a bunch of food and appetizers and they said it was all coming shortly, after a few mins some appetizers had came to the table my son had ordered pretzel bites after placing them on the table he grabbed one to eat and seen a big hair right on top of it 🤢 the manager was looking for the roach at the first table we was at I had called her over to show the hair and after looking at it for a little she claims there was no hair on it after our waitress told her there is a hair and she seen it the manager picked the hair off the top and said oh yes I see it now and walked into the kitchen to see what had happened
It was very disgusting and they didn’t seem shocked at both incidents it seems like it’s been a issue at this establishment as it is very dirty inside I dont recommend this restaurant for anyone I will never step foot in this location again,
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Webster, TX specialize in?
Buffalo Wild Wings in Webster, TX specializes in Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Webster, Texas?
It is located at 528 Bay Area Blvd, Webster, TX 77598, USA.
What are the operating hours of Buffalo Wild Wings in Webster?
They are open Monday to Sunday from 11:00 AM to 11:59 PM, with additional late night hours until 2:00 AM on Fridays, Saturdays, and Sundays, and until 1:00 AM from Tuesday to Thursday.
What is the contact phone number for Buffalo Wild Wings in Webster?
You can reach them at +1 281-338-9464.
Does Buffalo Wild Wings in Webster have a website?
Yes, its website is https://www.buffalowildwings.com/locations/us/tx/webster/528-west-bay-area-blvd-,-suite-400/sports-bar-418/
Are there other dining options near Buffalo Wild Wings in Webster?
Yes, nearby dining options include Jamba Clearlake for smoothies, Kolache Factory bakery, Freebirds World Burrito for Mexican food, and Sub Zero Nitrogen Ice Cream for desserts.
What nearby places can customers visit after dining at Buffalo Wild Wings?
Customers can visit Webster Plaza - GameStop for video games and entertainment, Ben & Jerry's for ice cream, or explore local hotels such as La Quinta Inn & Suites or Hampton Inn & Suites Houston/Clear Lake-Nasa Area.
Is there a coffee shop near Buffalo Wild Wings?
Yes, Black Rock Coffee Bar is nearby if you want to enjoy coffee or a casual cafe experience.
Can visitors find hotels near Buffalo Wild Wings in Webster for overnight stays?
Yes, there are several hotels nearby including Platinum Inn and Suites Webster, La Quinta Inn & Suites, Ikin Margarita Hotel & Spa, Extended Stay America, and Hampton Inn & Suites Houston/Clear Lake-Nasa Area.
What categories does Buffalo Wild Wings in Webster fall under?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.