When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waxahachie. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, such as dry wings, cold fries, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and staff not following hygiene protocols.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.
Customer Experience
While some customers praised individual staff members for their service, the overall customer experience was often described as frustrating and disappointing.
SH
Santez Hopper
Jan 3, 2026
5.0
I was staying overnight waiting for my truck to be fixed and walked down the street to this place and found out this location might just be the best wingstop I've ever been too seriously!
KN
Kyle Novak
Dec 22, 2025
5.0
Not sure why this WingStop is rated so low, maybe they have fixed the issues?
All I know is this has been the best WingStop experience I have had since the early 2000’s.
Every employee was incredibly pleasant, the food came out insanely fast, and was hot, fresh, and delicious.
Zero complaints.
OO
OkamiNoAnbu
Dec 17, 2025
1.0
Store is dirty, not a single person wearing a hairnet or gloves, kid at the front just standing there with his hands in his pockets. One girl kept touching her face and hair then touching food, boxes, cutting board, ect.. very gross and unsanitary location.
LF
LM Fanava
Dec 7, 2025
4.0
Went in to pick up my order and the service was spectacular. Our wings were hard and overly dry, as if they cooked them a bit too long. Will try again, and hopefully the wings will be better made.
JL
Jose Lue
Dec 4, 2025
1.0
I asked for my order and they delivered it to me wrong and to top it off they left me waiting for a long time preparing the new order and they were taking out other orders better than mine that already had like 49 minutes waiting apart from the managers are very despotis and conceited
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Waxahachie?
Wingstop Waxahachie is open daily from 10:30 AM to 12:00 AM (midnight).
Does Wingstop Waxahachie offer delivery service?
Yes, Wingstop Waxahachie offers delivery service daily from 10:30 AM to midnight, including same-day and no-contact delivery options.
Can I order Wingstop Waxahachie online for carryout?
Yes, you can order online for carryout and delivery through their website or mobile apps.
Does Wingstop Waxahachie have drive-through service?
No, Wingstop Waxahachie does not have drive-through service; it is closed all days for drive-through hours.
What types of payment are accepted at Wingstop Waxahachie?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Waxahachie located?
Wingstop Waxahachie is located at 1440 N Highway 77 Ste 13, Waxahachie, TX 75165, USA.
What kind of food does Wingstop Waxahachie serve?
They specialize in customizable wings with over 11 flavors, including classic and boneless wings, tenders, seasoned fries, and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
What nearby places can I visit along with Wingstop Waxahachie?
Nearby you can visit Marble Slab Creamery for dessert, Chipotle Mexican Grill for Mexican cuisine, and Firehouse Subs for sandwiches, all within close proximity and convenient for a meal or treat before or after your visit.
Are there any nearby beauty or grooming salons around Wingstop Waxahachie?
Yes, Luxury Nails, SOI Brow Threading Salon, and SUPER CUTS are nearby for nail and hair services, perfect for relaxing or freshening up during your visit.
What services are available near Wingstop Waxahachie for shipping and printing?
FedEx Office Print & Ship Center nearby offers shipping and printing services, useful if you need to handle mailing or documents before or after enjoying your Wingstop meal.