Tropical Smoothie Cafe

Reviews

• E7

  EP 7

  5 days ago
  5.0
  Tropical Smoothie Cafe never disappoints! My absolute favorite is the Cherry Berry Protein with whey — it’s the perfect balance of sweet and refreshing. I sub out the turbinado for ginger and add lime, and it takes it to the next level. The ginger gives it a clean, subtle kick and the lime adds just the right amount of brightness. It tastes fresh, energizing, and not overly sweet. The staff is always friendly, service is quick, and everything tastes consistently great. Whether you’re grabbing something post-workout or just want a healthier option that actually tastes amazing, this place is a win every time. Highly recommend! 🍒🥤
• DP

  Duncan Plumbing

  Feb 26, 2026
  5.0
  I can’t say enough about how much we LOVE this place! Large orders always correct, best smoothies and we are staying healthy!
• AS

  Alissa Salvador

  Feb 25, 2026
  1.0
  The workers here are great, and the place is clean but the owner is absolutely a piece of work. Treats his employees so horrible and puts on a front in front of customers but behind closed doors is completely different. Based off of him alone I would never come back to tropical smoothie cafe. Treat your employees better!!
• HH

  Haley

  Feb 15, 2026
  1.0
  I ordered food to this location by accident back on January 5th and I am still dealing with customer service to get my money back. When I realized I had ordered it to the wrong location, I called immediately and told them not to make it and they hadn’t started making. I tried canceling it through the app but that wasn’t an option and the person I talked to at the Waxahachie location told me they couldn’t cancel it on their end. So I’ve been going back and forth with customer service since then and all they keep saying is that they’ll contact the Waxahachie store for the refund. Update to your response: The email you provided is the email I’ve been going back and forth with. Here’s a copy of their first response to me: Dear Haley, Thank you for taking the time to share your experience with us. We understand you had concerns regarding the refund for the order you placed at the wrong cafe. I have taken note of your concern, and it will be shared with the café’s management team. Warm Regards! Guest Experience Team SR Here is the second: Dear Haley, Thank you for following up with us. We understand you’re checking on the status of your refund for the order placed on January 5. We’ll be creating a follow‑up with the café’s leadership team so they can review the pending refund request and assist with next steps. While we don’t have a specific timeline to share, please allow a short time for the café to complete their review. Thank you! Guest Experience Team AC Currently waiting on another response. What else do I need to do on my end?
• PS

  Paloma Sanchez

  Feb 13, 2026
  5.0
  Loved this location. Entire staff was super friendly and attentive. Eric's positive attitude will definitely brighten your day. He was so helpful with my mom's smoothie. She was a bit indecisive with what she wanted but he made her an exceptional detox to her liking. Thanks again!

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