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Tropical Smoothie Cafe

4.2
(151 reviews)

Business Details

2002 Enterprise Parkway, Waxahachie, TX
75165, United States
(469) 678-2233

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2002 Enterprise Parkway, Waxahachie, TX
75165, United States

Hours

Reviews

4.2
151 reviews
5 stars
108
4 stars
11
3 stars
3
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.

Food Quality

While most reviews appreciated the food and smoothies, some mentioned inconsistencies in quality, such as watery smoothies and old fruit.

Wait Times

Several customers reported long wait times for their orders, particularly during busy periods, which affected their overall experience.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the dining experience.

Management Issues

Some reviews noted negative experiences related to management behavior, including poor treatment of staff and unresolved customer complaints.
  • E7
    EP 7
    5 days ago
    5.0
    Tropical Smoothie Cafe never disappoints! My absolute favorite is the Cherry Berry Protein with whey — it’s the perfect balance of sweet and refreshing. I sub out the turbinado for ginger and add lime, and it takes it to the next level. The ginger gives it a clean, subtle kick and the lime adds just the right amount of brightness. It tastes fresh, energizing, and not overly sweet. The staff is always friendly, service is quick, and everything tastes consistently great. Whether you’re grabbing something post-workout or just want a healthier option that actually tastes amazing, this place is a win every time. Highly recommend! 🍒🥤
  • DP
    Duncan Plumbing
    Feb 26, 2026
    5.0
    I can’t say enough about how much we LOVE this place! Large orders always correct, best smoothies and we are staying healthy!
  • AS
    Alissa Salvador
    Feb 25, 2026
    1.0
    The workers here are great, and the place is clean but the owner is absolutely a piece of work. Treats his employees so horrible and puts on a front in front of customers but behind closed doors is completely different. Based off of him alone I would never come back to tropical smoothie cafe. Treat your employees better!!
  • HH
    Haley
    Feb 15, 2026
    1.0
    I ordered food to this location by accident back on January 5th and I am still dealing with customer service to get my money back. When I realized I had ordered it to the wrong location, I called immediately and told them not to make it and they hadn’t started making. I tried canceling it through the app but that wasn’t an option and the person I talked to at the Waxahachie location told me they couldn’t cancel it on their end. So I’ve been going back and forth with customer service since then and all they keep saying is that they’ll contact the Waxahachie store for the refund. Update to your response: The email you provided is the email I’ve been going back and forth with. Here’s a copy of their first response to me: Dear Haley, Thank you for taking the time to share your experience with us. We understand you had concerns regarding the refund for the order you placed at the wrong cafe. I have taken note of your concern, and it will be shared with the café’s management team. Warm Regards! Guest Experience Team SR Here is the second: Dear Haley, Thank you for following up with us. We understand you’re checking on the status of your refund for the order placed on January 5. We’ll be creating a follow‑up with the café’s leadership team so they can review the pending refund request and assist with next steps. While we don’t have a specific timeline to share, please allow a short time for the café to complete their review. Thank you! Guest Experience Team AC Currently waiting on another response. What else do I need to do on my end?
  • PS
    Paloma Sanchez
    Feb 13, 2026
    5.0
    Loved this location. Entire staff was super friendly and attentive. Eric's positive attitude will definitely brighten your day. He was so helpful with my mom's smoothie. She was a bit indecisive with what she wanted but he made her an exceptional detox to her liking. Thanks again!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Waxahachie, TX?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified March 01, 2026Yext Knowledge Graph
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