Pizza Hut

3.1
510 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1090 W US Hwy 287 Bypass in Waxahachie, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1090 W US Hwy 287 Bypass, Waxahachie, TX
75165, United States

Hours

Reviews

3.1
510 reviews
5 stars
204
4 stars
50
3 stars
40
2 stars
32
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unresponsive staff, and rude interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold pizzas, incorrect orders, and poorly prepared items.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews criticized the overall staff performance and management.
  • AJ
    April Jefferson
    Jan 4, 2026
    2.0
    Very understaffed. Came here a few times recently and I ordered about 15 minutes before arriving. Still had to wait about 15-20 additional minutes when I got there. Also, the last couple of personal pan pizzas I've gotten had NO SAUCE. I ordered cheese as the only TOPPING I wanted, does sauce not come on cheese pizza??
  • HS
    Horacio Sanchez
    Dec 13, 2025
    1.0
    I had Pizza Hut in Red Oak last month and it was so good. Just got it from here in Waxahachie and let me tell you. Big difference in quality, just garbage. If I wanted basic pizza I should have stuck with little Caesars. Highly disappointed in their quality of food.
  • SW
    Sarah Williams
    Dec 10, 2025
    1.0
    Pizza Hut... SHAME ON YOU!! I have never written a review, but I just have to come on and talk about my experience. First of all, the ONLY competent cashier you guys had, Miss Maddox, is gone! I know she quit but can you blame her?? I wouldn't want to work with these garbage people either! I believe her name was Felicia, but she was incredibly rude and hostile. As a fellow grown woman, go out and get a REAL job if you can not be kind to others! Also, I don't appreciate her asking me three times if I wanna tip and if i'm sure I don't want to! Like what??!! That is SO unprofessional. Also, the pizza was incredibly cold and overall just garbage in a box! Pizza Hut has definitely gone down the drain and I will NOT be here to watch it! Pizza Hut corporate, GO IN THERE AND RETHINK THAT STAFF AND LOCATION!! They are putting a bad rep on you guys!!
  • MG
    My Google
    Oct 31, 2025
    1.0
    This is the worst Pizza Hut I’ve EVER been to. If you ever order pizza here, don’t expect it to be ready when the app says it will. Add an additional 40 minutes. At least the cashier was friendly this time, usually they hardly speak to you except for asking your name. I used the app to order for pick-up, and didn’t even get to speak to anyone for at least 15 minutes (already 7 minutes past my pick-up time), they said that they had to sort through the Uber delivery drivers before they could find my order. I sat there for around 25 minutes after my pick-up time was scheduled. That’s normal for this particular location, even when it’s slow. If the app said “estimated time 50 minutes” I would have just gone somewhere else, but it didn’t. It said 15 minutes (which is the standard time to prepare a pizza, it can NEVER be less than that-which I understand,because it takes time to cook it completely, so I always allow extra time). No other Pizza Hut that I’ve ever been to is CONSISTENTLY terrible on its time, and service like this location. I’ve actually had someone say “Name?” (Again, after waiting 10 minutes AFTER the pick-up time-from previous experiences)Tell them my name, come back with my pizza, set on the counter, and walk away without another word. That was the entire interaction.
  • KS
    Kellie Stoeppler
    Oct 18, 2025
    1.0
    Don't get pizza there. I called to place an order the order taker wasn't even in this location and she messed everything up. I get there to pick up I'm standing at tge counter 10 mins. They couldn't find my order because name was wrong. The pizza was Ice cold cheese sticks weren't even cut just taken out of pan placed in the box. The bathroom is a whole other story. The toilet seat is broke you slide all over the place while trying to keep the lid up. TP all over the floor. Just all around a nasy place.

Frequently Asked Questions About Pizza Hut

What are the hours for delivery service at Pizza Hut in Waxahachie, TX?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and Friday and Saturday from 10:30 AM to midnight.

Can I dine in at Pizza Hut located at 1090 W US Hwy 287 Bypass?

Yes, dine-in service is available Monday through Thursday and Sunday from 11:00 AM to 10:30 PM, and Friday and Saturday from 11:00 AM to 11:30 PM.