Pizza Hut

3.1
507 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1090 W US Hwy 287 Bypass in Waxahachie, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1090 W US Hwy 287 Bypass, Waxahachie, TX
75165, United States

Hours

Reviews

3.1
507 reviews
5 stars
204
4 stars
50
3 stars
40
2 stars
31
1 star
182

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor order accuracy.

Service Quality

Service was frequently described as slow, rude, or unhelpful, with numerous complaints about staff not answering phones or acknowledging customers.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others received cold, undercooked, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted a lack of adequate staffing and poor management.
  • MG
    My Google
    Oct 31, 2025
    1.0
    This is the worst Pizza Hut I’ve EVER been to. If you ever order pizza here, don’t expect it to be ready when the app says it will. Add an additional 40 minutes. At least the cashier was friendly this time, usually they hardly speak to you except for asking your name. I used the app to order for pick-up, and didn’t even get to speak to anyone for at least 15 minutes (already 7 minutes past my pick-up time), they said that they had to sort through the Uber delivery drivers before they could find my order. I sat there for around 25 minutes after my pick-up time was scheduled. That’s normal for this particular location, even when it’s slow. If the app said “estimated time 50 minutes” I would have just gone somewhere else, but it didn’t. It said 15 minutes (which is the standard time to prepare a pizza, it can NEVER be less than that-which I understand,because it takes time to cook it completely, so I always allow extra time). No other Pizza Hut that I’ve ever been to is CONSISTENTLY terrible on its time, and service like this location. I’ve actually had someone say “Name?” (Again, after waiting 10 minutes AFTER the pick-up time-from previous experiences)Tell them my name, come back with my pizza, set on the counter, and walk away without another word. That was the entire interaction.
  • KS
    Kellie Stoeppler
    Oct 18, 2025
    1.0
    Don't get pizza there. I called to place an order the order taker wasn't even in this location and she messed everything up. I get there to pick up I'm standing at tge counter 10 mins. They couldn't find my order because name was wrong. The pizza was Ice cold cheese sticks weren't even cut just taken out of pan placed in the box. The bathroom is a whole other story. The toilet seat is broke you slide all over the place while trying to keep the lid up. TP all over the floor. Just all around a nasy place.
  • GW
    Greg Wickham
    Oct 18, 2025
    5.0
    Pizza is always so good. We did a pick-up order. One of the items were made incorrectly and the staff were wonderful and apologetic. Very thankful for great service
  • CM
    Christian Masterson
    Oct 18, 2025
    5.0
    This store reminds me of Pizza Hut from my high school days in the 70's . Plenty of seating, the food is delicious and fast, the service is excellent. I will definitely return for more in the future. My favorite pizza store.
  • JK
    Jamie Kuykendall
    Sep 21, 2025
    3.0
    Give Maddox a RAISE and a PROMOTION!! She RUNS this place! I wouldn't be coming all the time if it weren't for HER She legit saves this place!! There are NEVER enough employees, NEVER!!! Pizza orders are ALWAYS backed up, but this girl, at just 16 runs this place!! Pizza Hut, so better and les go Maddox!! Continue working HARD it will PAY OFF!!!!

Frequently Asked Questions About Pizza Hut

Looking for great pizza deals in Waxahachie, TX?

Hut Rewards® is the best way to earn free Pizza Hut pizza in the Waxahachie-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.

Where can you get food delivery in Waxahachie, TX?

With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .