Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru and mobile order pickups.
Food Quality
The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and disorganization.
JM
Janette Martinez
Feb 26, 2026
1.0
Very rude service from the lady in all black, heavyset, worked on Thursday February 26th around 2:15 AM
RP
Robyn Peace
Feb 21, 2026
1.0
We used to come here all the time without much issues for the past few years, but these last several orders we have made in the past month have been completely wrong. The last chance we gave the restaurant was today. The order was wrong again, we made them fix it, BUT the bag was ripped, so when we brought it home, the contents fell through the bag and the food went everywhere. I don't know what happened to make the quality of this restaurant fall so much, but we will not be coming back for a long time.
BN
Blanca Nunez
Feb 17, 2026
1.0
Horrible customer service! Manager and team lead are very unprofessional!
AR
Anthony Romero
Feb 8, 2026
1.0
Brent, really needs better customer service. Not sure if he was just having a bad day or couldn’t handle the stress but wow .
SR
Seth Rawlins
Jan 30, 2026
1.0
They never put sauces in bags ever no matter what order it is, if you door dash food from here they just let anyone grab orders and then if you ask for your food remade they make it an issue and it's everytime you order from online to drive thru you get parked and wait for up to 15 mins sometimes
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or use their online ordering link.
What payment methods are accepted at McDonald's in Waxahachie?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a 24/7 drive-thru service for your convenience.
What types of food categories does this McDonald's serve?
McDonald's in Waxahachie serves breakfast, burgers, coffee, sandwiches, ice cream, frozen yogurt, and more as a fast food restaurant and coffee shop.
Are there other fast food restaurants nearby this McDonald's?
Yes, nearby fast food restaurants include KFC, Taco Cabana, Jack in the Box, and Domino's Pizza for more dining options.
What convenience stores or gas stations are close to McDonald's?
Nearby convenience and gas stations include Shell, Murphy USA #5703, Sams Food Mart, and RaceTrac to fuel up or grab essentials before or after your meal.
Are there coffee shops near McDonald's for those looking for a different cafe experience?
Yes, Starbucks locations are nearby if you're looking for specialty coffee or a smoothie after your visit to McDonald's.
What services does McDonald's in Waxahachie offer to enhance the customer experience?
They provide WiFi, mobile ordering, McDelivery, gift cards, and various mobile offers to make your visit convenient and rewarding.
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