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McDonald's

3.7
(2363 reviews)

Business Details

1207 N Hwy 77, Waxahachie, TX
75165, United States
(972) 937-0844
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1207 N Hwy 77, Waxahachie, TX
75165, United States

Hours

Reviews

3.7
2,363 reviews
5 stars
998
4 stars
481
3 stars
394
2 stars
152
1 star
338

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru and mobile order pickups.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and disorganization.
  • JM
    Janette Martinez
    Feb 26, 2026
    1.0
    Very rude service from the lady in all black, heavyset, worked on Thursday February 26th around 2:15 AM
  • RP
    Robyn Peace
    Feb 21, 2026
    1.0
    We used to come here all the time without much issues for the past few years, but these last several orders we have made in the past month have been completely wrong. The last chance we gave the restaurant was today. The order was wrong again, we made them fix it, BUT the bag was ripped, so when we brought it home, the contents fell through the bag and the food went everywhere. I don't know what happened to make the quality of this restaurant fall so much, but we will not be coming back for a long time.
  • BN
    Blanca Nunez
    Feb 17, 2026
    1.0
    Horrible customer service! Manager and team lead are very unprofessional!
  • AR
    Anthony Romero
    Feb 8, 2026
    1.0
    Brent, really needs better customer service. Not sure if he was just having a bad day or couldn’t handle the stress but wow .
  • SR
    Seth Rawlins
    Jan 30, 2026
    1.0
    They never put sauces in bags ever no matter what order it is, if you door dash food from here they just let anyone grab orders and then if you ask for your food remade they make it an issue and it's everytime you order from online to drive thru you get parked and wait for up to 15 mins sometimes

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Waxahachie, TX?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's in Waxahachie offer delivery and pickup options?

Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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