H-E-B

4.6
6032 reviews

About

Grocery StoreH-E-B
No store does more than your newly-remodeled H-E-B located at 800 Hwy 77 in Waxahachie, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
800 Hwy 77, Waxahachie, TX
75165, United States

Hours

Reviews

4.6
6,032 reviews
5 stars
4,572
4 stars
968
3 stars
252
2 stars
75
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were notable complaints about rude interactions, particularly at the checkout and deli sections.

Product Quality

Customers generally appreciated the freshness and quality of produce and HEB brand products, but there were concerns about the quick spoilage of some items, particularly meat and certain fruits.

Store Atmosphere

The store is often described as clean and well-stocked, though some customers noted it can be very busy and crowded, impacting their shopping experience.

Pricing

HEB is frequently recognized for its competitive pricing and good value, with many customers expressing satisfaction with the affordability of products.

Sushi and Deli Issues

There were multiple complaints regarding the sushi and deli departments, particularly about changes in staff and service quality, leading to a decline in customer satisfaction.
  • EA
    Elizabeth Alston
    Dec 9, 2025
    5.0
    All ways fresh items I love that and their produce dept always neat and clean
  • SC
    Steven Crawford
    Dec 8, 2025
    5.0
    Amazing store! Thankfully, I'll be moving closer to this store soon as it is amazing! Much better than the heb in Cleburne that I currently go to
  • GS
    Ginger Lynn Stevens
    Dec 8, 2025
    5.0
    So muchness!!! I despise Wallymart 😒 But this HEB carries nearly anything I could be looking for. Toys, clothes, a nicely stocked and arranged floral and plant department 🌺🌿 They even have a rather large kitchen appliance and dish department!
  • NJ
    N J
    Dec 2, 2025
    1.0
    Had a horrible experience with my curbside order this morning, your Team Lead Austin was rude and condescending with such a simple request that I asked of him for my delivery. The manager that I spoke with was dry as well. I order curbside on a weekly basis and have never experienced this tone and behavior with any of the other team members. I ended of cancelling the entire order and not sure if I even won’t to patronize with this location anymore.
  • HQ
    Haley Quinonez
    Nov 23, 2025
    1.0
    I love this HEB but the first time I buy a cake from them they messed it up and wrote the wrong thing on the cake. My daughter turned “2” not “3” so Make sure you open your cake prior to paying lol

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.