H-E-B

Reviews

• CB

  Clean Beauty

  3 days ago
  1.0
  While I used to be all for HEB, it’s being brought to my attention in a negative way how their management seems to treat their staff. Every time I’ve gone in there these past few times, they’re just so sarcastic to their employees and negative. Now usually I would mind my business, but their management is just so negative it makes me not want to shop, but I love my HEB. Now, personally I will say I have dealt with Rebecca and she’s just a pain. She never makes eye contact, treats you like you’re plain stupid, she just has the worst attitude there, and I feel it really reflects on everyone else around her, and it’s sad because I’ll post this and nothing will change because as you notice HEB only responds to positive comments. But enjoy
• ND

  Nicole Douglas

  6 days ago
  5.0
  It's always a good time at HEB. I discovered a new ice cream. Omgee! It was the best 👌🏽.
• CI

  Cynthia Isaacks

  Jan 1, 2026
  5.0
  I Love HEB. I'll go there first every time. No black eyed peas. But, in their defense. Noone had black eyed peas in stock. Waxahachie is getting too big.
• CR

  cecily roberson

  Dec 30, 2025
  1.0
  H-E-B curbside generally costs more than in-store shopping due to item price markups (often cited as 3–5%) and occasional service fees, making it a “pay for convenience” option rather than a flat, transparent fee. However, several items in my order were marked up far beyond that range. One item was nearly 14% higher than the in-store price. Had I known this, I would never have chosen curbside. We work hard to earn a living, and this pricing practice does not feel fair or ethical. I only discovered this after calling customer service because my receipt did not match the pricing on my items. During that call, I also learned that when a meat item is unavailable and substituted, it is not rescanned to reflect the actual product or weight received. Instead, customers are charged based on the original item scanned. As a result, I received less meat but was charged more. While a refund was issued after I called, I would not have known about these overcharges had I not carefully reviewed my itemized receipt. That is deeply concerning and places an unfair burden on the customer. Another company who hides this under a brief "prices may vary online and in store message".
• TW

  Tasha Weise

  Dec 19, 2025
  5.0
  While it can get a bit busy, I've never had a bad experience here. There is a good variety of product for all types of diets. Employees are generally very helpful. The only complaint I would have is the timing of their mid day zone coupled with curbside shoppers. Some aisles aren't big enough for in store customers, the big red curbside carts and employees stocking/zoning the shelves. It can become a bit of a traffic jam that can make it a frustrating if you're in a rush. Overall, its really the only place I want to shop for groceries.

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