Arby's

3.6
494 reviews
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Business Details

1680 Dallas Highway, Waxahachie, TX
75165, United States
(469) 570-6860
http://www.arbys.com/locations/us/tx/waxahachie/1680-dallas-highway/store-8731
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1680 Dallas Highway, Waxahachie, TX
75165, United States

Hours

Reviews

3.6
494 reviews
5 stars
197
4 stars
107
3 stars
60
2 stars
32
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared items and missing ingredients.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of customer service.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed the food when it was prepared correctly.
  • KK
    Kai
    Jan 5, 2026
    1.0
    When i went it took almost 30 minutes just to get my food. And everyone was just playing around a guy came and brought me my food and he kept holding his pants up bc they kept falling down. Then when I got a food there was so many hairs in my food. I would not recommend going there.
  • PS
    Pac Sumners
    Jan 2, 2026
    4.0
    Very good Arby's fast service staff were super friendly and food was very good.
  • SG
    Sherri G
    Jan 1, 2026
    2.0
    Ordered a cup of cheddar and there was hardly any in the little cup and it also looked old.
  • JW
    Jane Williams
    Dec 3, 2025
    5.0
    Manager told me and a friend about a good special and saves us each about $5! Who does that these days??!!!! She was very friendly and even greeted us when we were getting in the car.
  • AC
    Ashley Clayton
    Nov 7, 2025
    1.0
    I’ll never eat here again I order the new turkey sandwich it was full of mayo and grape jelly no meat fries was cold and it was 11:15 I’m the morning a waste of my money and I’m from out of town
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