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McDonald's

3.7
(1979 reviews)

Business Details

7040 Denton Hwy, Watauga, TX
76148, United States
(817) 427-5743
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7040 Denton Hwy, Watauga, TX
76148, United States

Hours

Reviews

3.7
1,979 reviews
5 stars
788
4 stars
460
3 stars
324
2 stars
125
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and issues with order accuracy.

Food Quality

Several reviews mentioned cold or improperly prepared food, with complaints about missing items and incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, particularly regarding the play area, but there were also complaints about unsanitary conditions.

Kiosk Issues

Customers expressed frustration with the reliance on kiosks for ordering, leading to a lack of staff assistance and longer wait times.

Management Response

There were complaints about the lack of effective management and accountability, with some customers feeling their concerns were not addressed.
  • AW
    Alexander White
    2 days ago
    1.0
    I work next to this location so I go here multiple times daily for drinks and snacks while I work. Well today I got a large lemonade with my lunch, it came in a large cup as you'd expect. Right? That's what I thought as well. A little while later I found myself thirsty again so I ordered another Large lemonade, when I got there to pick it up they had placed out a medium cup of lemonade. No big deal they've messed up before so I pointed it out to the lady working at the order station. To which I was told that is the correct size. I don't know if it's changed since 2 this afternoon but 3.66$ for a drink that is a small anywhere else is ridiculous. Maybe, just maybe providing drink size info in the app other than just a arbitrary lg/med/sm would clear alot of confusion. Looks like I'll be able to start saving money though as McDonald's has become a rip off. And please spare me the link to your convoluted customer support site that is copy and pasted on every negative review
  • WS
    William Smith
    Feb 26, 2026
    4.0
    McDonald's is always the fastest in time whenever it comes to fast food.
  • MS
    Mark Sanchez
    Feb 22, 2026
    1.0
    Fries were cold and my caramel frappes were just ice .it happens everytime I go there ,place really needs to train there employees on how to do simple task.i understand the younger generation lacks drive but what is up
  • PE
    Pushkara Elphick
    Feb 11, 2026
    1.0
    Mopping while cooking and cross contaminated chicken sandwiches aswell as the potatoe frys.
  • JD
    JD DOROUGH
    Feb 11, 2026
    5.0
    Best cookie tot ever, Thank you!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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