McDonald's

3.7
1951 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7040 Denton Hwy, Watauga, TX
76148, United States

Hours

Reviews

3.7
1,951 reviews
5 stars
781
4 stars
457
3 stars
323
2 stars
122
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during order taking.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness and Atmosphere

The play area was noted as clean and enjoyable for children, but the overall dining area cleanliness received mixed reviews.

Speed of Service

Customers frequently complained about slow service, especially during busy times, with long wait times reported.

Food Quality

Feedback on food quality was mixed, with some items described as cold or poorly prepared.
  • IT
    Isaac Torres
    5 days ago
    1.0
    Had an issue with delivery called several times to resolve issue and got no answer. Has to cancel my order and still lose money on cancel fee.
  • MJ
    Miss Jennifer
    Nov 9, 2025
    5.0
    Very kind and helpful with helping me understand the app
  • DL
    Dominick Landin
    Nov 1, 2025
    1.0
    They were really rude and it looked like the were vaping on the job and I will never come here again.
  • AA
    Anne
    Oct 30, 2025
    1.0
    Older male manager Lucio taking orders is rude & very abusive in the morning taking orders in the drive thru very impatient cutting people off trying to order.You can tell he hates his job. The app is not working 😕 so you can't use coupons. I over heard him screaming at a elderly couple trying to order. He acts drunk & angry. Corporate needs to help this location. There are nice people working there but this guy is horrible 😕 Breakfast should not be this hard & unpleasant for customers for real. McDonald's do better! Very loyal disappointed customer! Hire people that treat people respectfully
  • AH
    april horton
    Oct 29, 2025
    3.0
    Playground is the only perk, and the employees usually keep it clean, my kiddo likes this one best out of the other mcdonalds newrby. Food is McDonald's, nothing to report you dont know. If you need extra something good luck getting someone at the counter unless they're bringing out an order. There is a wall it seems purposely placed so they dont have to deal with customers, you order on a kiosk or the app, if you're cash pay, again, will be waiting until they're bringing an order out. Not their fault, just the owner not staffing them appropriately probably.

Frequently Asked Questions About McDonald's

What are the McDonald's Watauga location's regular dine-in hours?

The McDonald's in Watauga is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

When is the drive-thru at McDonald’s Watauga open?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.