Chipotle Mexican Grill

3.8
949 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Watauga is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7604 Denton Hwy, Watauga, TX
76148, United States

Hours

Reviews

3.8
949 reviews
5 stars
462
4 stars
186
3 stars
89
2 stars
48
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude staff, slow service, and poor management, leading to a negative dining experience.

Order Accuracy

Frequent complaints about missing items, incorrect orders, and inconsistent portion sizes were noted.

Food Quality

Customers expressed disappointment with food quality, including cold meals, undercooked rice, and poor ingredient freshness.

Portion Sizes

Numerous reviews highlighted stingy portion sizes, with many feeling they did not receive value for their money.

Mixed Experiences

While some customers praised the food and service, many others reported significant issues, indicating a lack of consistency.
  • JG
    Jeff Guanlao
    4 days ago
    1.0
    The "acting" manager's reason for not communicating why my order was wrong was because they were too busy........ at dinner time at a restaurant..... and there was nothing she could have done in the moment. Insane reasoning lol.
  • BM
    Big M
    6 days ago
    1.0
    Our bowls - almost empty .. 3 spoons of food- 2 small pieces of chicken ! Terrible service
  • CC
    Cynthia
    Jan 4, 2026
    1.0
    Workers do not make you feel welcome . Nobody looks happy here and they only do half portions then want to charge you double. All the other locations fill up the sauce all the way while again they only do half portions. I also asked for lettuce and the woman just sprinkled some on top. Won’t be returning to this location.
  • KG
    Katy Gresak
    Dec 31, 2025
    1.0
    This location is terrible! Food quality sucks I had to pick out pieces of their dirty grill that got scrapped up and served into the food. Sooooo unsanitary.
  • RW
    Rebekah Woodall
    Dec 29, 2025
    3.0
    Sadly, every time I have ordered pickup, without fail, something has been missing from my order. I have a simple bowl I always get with like 2 toppings, but somehow either one or both of them are forgotten. Once the meat itself wasnt added. I've tried using the built in "chat with pepper" thing to fix it, but it always says there's nothing it can do and closes the chat. A little disappointed, as I do like the food, I just wish everything was always there and I could get refunded for things that are missing.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Watauga serve?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Watauga?

The restaurant is open daily from 10:45 AM to 11:00 PM.