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Wingstop

3.6
(981 reviews)

Business Details

111 S New Rd, Waco, TX
76710, United States
(254) 761-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waco New Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
111 S New Rd, Waco, TX
76710, United States

Hours

Reviews

3.6
981 reviews
5 stars
441
4 stars
175
3 stars
90
2 stars
51
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Calvin and April received praise for their friendliness, many customers reported rude and unhelpful staff, leading to a negative overall impression.

Order Accuracy

Numerous complaints about incorrect orders and long wait times for food, with some customers receiving the wrong items or experiencing significant delays.

Cleanliness

The cleanliness of the restaurant is a recurring issue, with many reviews mentioning dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food when it was fresh, there were multiple reports of food being served cold, overcooked, or not meeting expectations.
  • DC
    Dee Clarke
    3 days ago
    5.0
    Wingstop is sometimes hit or miss but whoever cooking tonight hit it right on the spot the wings were cooked perfectly
  • JF
    Juany Flores
    Feb 5, 2026
    5.0
    Kelvin was an amazing customer service. He had a smile when I walked in and was very polite and nice.
  • YB
    Yuri Benitez
    Jan 31, 2026
    5.0
    Love it!!! 😍
  • VC
    Victoria Carrizales
    Jan 29, 2026
    5.0
    Coming into the establishment my family and I were greeted with a happy welcome and we where just planning on grabbing our online order and going home to eat but thought to just eat in because it’s my daughter birthday so we proceeded to order some drinks to eat in store but the manger was so kind and payed it forward on our drinks due to it being my daughter birthday and I thought that was so kind of him . So thanks from my family and we will be coming back soon 💚
  • DD
    Darglis
    Jan 20, 2026
    1.0
    mal servicio malas caras y discriminación por parte de la persona que atiende. Poor service, unfriendly attitude, and discrimination from the person serving.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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