When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waco New Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Feedback on customer service is mixed; while some employees like Calvin and April received praise for their friendliness, many customers reported rude and unhelpful staff, leading to a negative overall impression.
Order Accuracy
Numerous complaints about incorrect orders and long wait times for food, with some customers receiving the wrong items or experiencing significant delays.
Cleanliness
The cleanliness of the restaurant is a recurring issue, with many reviews mentioning dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food when it was fresh, there were multiple reports of food being served cold, overcooked, or not meeting expectations.
DC
Dee Clarke
3 days ago
5.0
Wingstop is sometimes hit or miss but whoever cooking tonight hit it right on the spot the wings were cooked perfectly
JF
Juany Flores
Feb 5, 2026
5.0
Kelvin was an amazing customer service. He had a smile when I walked in and was very polite and nice.
YB
Yuri Benitez
Jan 31, 2026
5.0
Love it!!! 😍
VC
Victoria Carrizales
Jan 29, 2026
5.0
Coming into the establishment my family and I were greeted with a happy welcome and we where just planning on grabbing our online order and going home to eat but thought to just eat in because it’s my daughter birthday so we proceeded to order some drinks to eat in store but the manger was so kind and payed it forward on our drinks due to it being my daughter birthday and I thought that was so kind of him . So thanks from my family and we will be coming back soon 💚
DD
Darglis
Jan 20, 2026
1.0
mal servicio malas caras y discriminación por parte de la persona que atiende.
Poor service, unfriendly attitude, and discrimination from the person serving.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Waco New Rd offer?
Wingstop Waco New Rd offers classic, boneless wings, and tenders in over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Waco New Rd?
Wingstop Waco New Rd is open daily from 10:30 AM. Sunday to Thursday they close at midnight, while Friday and Saturday they close at 1:00 AM.
Does Wingstop Waco New Rd offer delivery and pickup services?
Yes, Wingstop Waco New Rd offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through available at Wingstop Waco New Rd?
No, Wingstop Waco New Rd does not have a drive-through service.
How can I order from Wingstop Waco New Rd online?
You can order online for carryout or delivery by visiting their official menu and order page at https://www.wingstop.com/location/wingstop-77-waco-tx-76710/menu.
What payment methods are accepted at Wingstop Waco New Rd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Waco New Rd located?
Wingstop Waco New Rd is located at 111 S New Rd, Waco, TX 76710, United States.
What are some nearby places to Wingstop Waco New Rd where I can relax or shop?
Nearby places include Luxor Nails & Spa for beauty services, Mattress1One for retail shopping, and Plato's Closet - Waco, TX for thrift clothing.
Are there other dining options near Wingstop Waco New Rd?
Yes, nearby restaurants include Peter Piper Pizza, The Egg & I Restaurants, Outback Steakhouse, LongHorn Steakhouse, and McDonald's.
If I want to get a manicure or other beauty treatments near Wingstop, where can I go?
Nearby nail salons and spas include Luxor Nails & Spa, Star Nails, and Regal Nails where you can get manicures and other beauty treatments.
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